Data Analyst

Sharacious Robbins

** ********* ****** *****, ** 30141 770-***-**** ********@*******.***

Objective

Seeking employment within healthcare pertaining to healthcare information technology solutions.

Knowledge

Built patient accounts for clients for insurance and self pay billing

Well- informed about medical terminology and medication procedures

HIPAA, EHR, EMR, and Meaningful Use knowledgeable

Expert in organizing data collection and implementing a new program library

Founding President of the Student Health Informatics Association

Member of Healthcare Information and Management Systems Society (HIMSS)

Related Experience

McKesson Corporation, Tampa, FL May 2017- Jan 2019

Data Analyst

Respond to customer/internal research inquires in a manner consistent with department protocol

Responsible for triage and prioritization of research level inquiries

Strong understanding of data quality and experienced utilizing multiple database systems (i.e. SQL, Oracle) to investigate root cause of data issues and system defects.

Maintained Medicare, Medicaid, & Commercial claims within policies specifications

Developed test cases to support policy changes for healthcare companies

Review/manage code enhancements/modifications, complete technical steps for new customer/service implementations

Proficient executing several SQL queries to extract data from enterprise databases.

Strong understanding of data quality and experienced utilizing multiple database systems and preforming data analysis.

Assist with escalations for high-risk technical issues, provide executive-level documentation

Design/maintain internal business requirements and/or technical specs per department needs

Coordinate with IT on the tracking, prioritization, and completion of case-level development CRs/issues in product backlog

Expert in data management and the design of data validation methods.

Strong knowledge of business process, data management, and data quality standards and processes.

Assist with production-level UAT, documentation, regression testing

Professional expertise includes production operations support, controls and data management, data quality, business unit relationship management, project management, vendor and contract management, real time and corporate market data, disaster recovery planning and testing and technology help desk.

Assist with internal system design, procedural integrity, industry standards, per department needs

Proactively monitor data/application trends/volume, communicate with customer

Create, run, analyze, and present customer, product, issue-specific data reports

Excellent in working with Data Quality and identifying problems within Data Sets

Recurring customer outreach, CSAT review/feedback, provide documentation per department needs

Utilized remedy ticketing system to track client requests

Mission Health Hospital, Asheville, NC Jul 2016- March 2017

Clinical Informatics Specialist

Acted as a project manager on new Outreach Interface projects

Strong understanding of data quality and experienced utilizing multiple database systems and preforming data analysis.

Implement workflow processes or build recommendations for the laboratory within the Mission Health system.

oSupported 6 member hospitals and over 200 practices and clinics for support issues and changes

Complete Cerner PathNet laboratory build for new clients.

oRouting orders to clients

oPlacing the client on virtual view for orders

oCreating new orders

oAssigning label printers for specimen labels

oVerifying build for client

oCreating requisitions for clients using OSM Requisition Form Values

Implement changes for current workflows and client support tickets.

On-call support for clients after normal work hours.

Prepare reports and daily maintenance for clients within PathNet applications and Outreach Department using Cerner’s RRD Report Queue and Report Request tools.

Liaison between EMR systems to communicate the need and support of the project plan

Test and validate documentation to make sure interfaced labs are successfully flowing into Cerner PathNet

Support client relationships with Mission Health.

Complete project plan and DCW’s to implement successful Go-Lives, including test compendiums with PathNet and other Lab Systems.

Used Cerner Millennium for implementations/optimizations for new clients

Worked closely with developers to ensure accuracy of implementation and data transfer using SQL

Troubleshoot SQL environment to ensure accuracy of lab data

Cerner Corporation, Kansas City, MO Jan 2016- June 2016

Analyst

Built patient accounts for clients using Cerner’s Patient Accounting Revenue Cycle solution

Trained clients on Cerner’s solutions for patient accounting and new workflow diagrams

Gained knowledge of self-pay and insurance billing, crossover parameters, general A/R,

AP refunds accounts, etc.

Tested and validated queries for account templates prior to implementations and/or optimizations

Conducted virtual training call for clients to monitor the development of project timeline

Delivered weekly reports to clients based on current workflow processes for successful optimizations

Gathered information for clients using Data Collection Workbooks

Georgia State University, Atlanta, GA Oct 2015- Dec 2015

PT Analysis Intern

Performance Evaluation of Physical Therapy Services Provided in a Level-1 Trauma Center –

Assisted with the study design and data requirements to support analytic research analysis.

Coordinated with the Physical Therapy and Systems Administration Departments to verify requirements, assess data availability and submission of extract request.

Gathered information for Physical Therapist via Excel to create reports for research analysis

Georgia State University, Atlanta, GA Sept 2015- Apr 2016

Intern

Conducted a state-wide Workforce Needs Assessment utilizing focus groups and formulating recommendations based off the findings

Used reporting tools to extract data from the University’s curriculum for workforce skills set

Built a program library using USG and TCSG education offering

Created a database using data collection from reports of USG and continuing education

Truven Health Analytics, Atlanta, GA Mar 2015-Apr 2015

Intern

Developed a presentation interpreting reports of data elements and data modeling

Gained insight on propriety tools used to gather and sort data for clients

Obtained information about the use of Medicare/Medicaid claims

Created reports from data with database tools such as SQL

Valdosta State University, Dean’s Office Valdosta, GA Jul 2011-Aug 2011

Assistant for Vice President

Client facing communication

Education

Georgia State University, Atlanta, GA Dec 2015

Bachelor of Science, Interdisciplinary Studies, Health Informatics; Dean’s List; GPA: 3.3

Certifications

Pharmacy Technician License #PHTC029159, State of Georgia 2015

Volunteer Experience

Blue Cross Blue Shield, Kanas City, Kansas Mar 2016

Health IT Summit, Atlanta, GA Nov 2015

HIMSS Conference, Atlanta, GA Oct 2015

Student Health Informatics Association, Atlanta, GA Feb 2014

Spotlight Association, Georgia State University Aug 2012

Valdosta State University, Valdosta, GA Dec 2011

Habitat for Humanity, Valdosta, GA Feb 2012

Technical Skills

Managed four or more clients in a single Go-Live.

Built health plans, combine holds, charge group conditions, etc., for clients

Formal payment plans and collections documentation

Posting of 835 and self-pay Remittances, generating refunds within Patient Accounting Revenue Cycle

Posting technical denial for Patent Accounting Revenue Cycle

PathNet applications such as: DORC, Order Catalog Tools, Core Code Builder, ORV, ROE, DB Location Resource Maintenance, DB Distribution Tool, RRD Configuration Tool, etc.,

Atlas LabWorks knowledge for Outreach clients interfaces.

LOINC and CPT code knowledge

Cerner’s Millennium Patient Accounting Rev Cycle application knowledge such as: Billing Entity Tool, Bedrock, etc.

Used Easy Vista and Jira applications as a mechanism for organization and time tracking

Skills

My SQL (CCL)

Microsoft Office 2004 - 2019 literate

Customer service experience

Interpersonal and organizational abilities

Health Information Technology

Insurance and self-pay billing templates

Reports for analysis

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