Kristal Castorena
Aurora, CO. *****
720-***-**** ****************@*****.***
Summary of Qualifications
● Use of Point-of-Sale Retail systems, till management, and balancing of funds
● Communication and conflict resolution in the customer service industry
● Experience and adaptability in fast paced environment
● Time management skills, maintaining cleanliness, and organization in work environment
● Use of Microsoft office, with an emphasis in Word and Powerpoint, use of Mac software
● Knowledge of clinical databases
● Knowledge of opening and closing retail duties
● Experience using accounts payable coding
Education
University of Colorado Denver, Business School, Denver, CO
● Bachelor of Science, Business Administration, Finance and Risk Management Major; Expected graduation Spring 2022; 3.2 GPA
Overland High School, Aurora, CO
● High School Diploma, Graduation May 2018; 3.4 GPA Professional Experience
Ascentia, Littleton, CO, May 2020 - Present
● Daily cleaning of office, kitchen, and conference room. Taking count of inventory daily
● Daily mail distribution
● Accounts payable coding for incoming invoices
● Preparing and sending checks
● Daily tasks/assignments for executive team
University of Colorado Anschutz Campus, Aurora, CO, September 2019 - May 2020 Student Assistant
● Performing clerical tasks Childhood Health and Physician Assistant Program
● Responsible for clerical tasks such as updating databases, mailmergings, mass mailings, assembling case files, etc.
● Maintaining cleanliness and inventory for department
● Assisting clinical team in updating student files regularly
● Purchasing supplies
Little Medical School, Denver, CO, September 2019 - April 2020 Instructor
● Lead instructor for a variety of after school programs
● Taught approximately eight to twelve K-12 students for 8 weeks per program, which consisted of a variety of medical procedures and careers
● Assistant instructor for bigger groups of children, responsible for maintaining their engagement
Sally Beauty, Aurora, CO, August 2018 – September 2019 Beauty Advisor
● Assisted customers in finding individualized self care products and beauty routines
● Constantly had the highest Average Transaction Value and made at least 100% of the daily sales goal
● Handled upwards of $1,000 per night shift and created daily deposit
● Closing and opening duties including consolidation of tills, stocking, and inventory
● Promoted products, sales and reward program to customers Claires, Aurora, CO, November 2017 – August 2018
Sales Associate
● Interacting with young children in a retail setting, assisting them in finding particular jewelry and cosmetics
● Trained in and performed ear piercings and informing clients of care procedures
● Managing registers 1 and 2 for sales, refunds, and consolidation of funds Babysitting, Aurora/Denver, CO, August 2015 – August 2017 Babysitter
● Responsible for the well being of three families, three to five days a week Provide meals and assisted with homework. Followed daily schedules for each individual