Customer Service Representative
Resume:
John Carlo D. Aviso
Blk ** Lot ** Dasmarinas Townsville Sabang, Dasmariñas City Cavite
**********@*****.***
CAREER OBJECTIVE
•Seeking a position to utilize my skill and abilities that offers professional growth while being resourceful, innovative and flexible.
QUALIFICATIONS
•Communicate effectively in English for customer service.
•Perform costumer service delivery process.
•Demonstrate ability to effectively engage customer.
•Computer Skill
•Basic – Adobe illustrator
•Intermediate – Microsoft Publisher, Content Management System
•Advance – Windows and Mac OS X, Microsoft Office, Javascript, HTML
•Superb organizational and time management skills.
•Trustworthy and able to work in highly confidential environments.
•Accurate keyboard skills and proven ability to enter data at the required speed.
•Articulate with excellent communication and interpersonal skills.
•Ability to accurately maintain computerized and manual filling/documentation systems.
•Knowledge of correct spelling, grammar and punctuation.
•Knowledge of clerical and administrative procedures.
WORK EXPERIENCES
•Callmax Solutions` Imus Cavite
Virtual Assistant - Process Executive
June 11, 2019 - January 1, 2020
•Convergys Philippines Services Corporation Muntinlupa, Manila
Customer Service Representative
April 2, 2018 – December 28, 2018
•Iqor Philippines, Inc. Dasmariñas City, Cavite
Customer Service Representative
March 29, 2016 – June 13, 2017
•Consolidated Construction International Company Qatar
Computer Operator – Data Entry Operator
March 2013 – July 2014
EDUCATIONAL BACKGROUND
•STI – Dasma Dasmariñas City, Cavite Dasmariñas City, Cavite
Diploma in Information Technology
(2007 – 2008)
•Accreditation and Equivalency – DepEd
Passer – 4th yr. HS (2006)
•Fiat Lux Academe Imus, Cavite
3rd yr. HS (2004)
•Maranatha Christian Academy Imus, Cavite
1st yr. – 2nd yr. HS (2001 – 2002)
TRAININGS ATTENDED
•Summerwind Skills Training Center, Inc.
Contact Center Services NC-II – passer
March 22 – April 11, 2016
•Cavite Computer Center
Basic Computer Training Program using Microsoft Windows 98
And Microsoft Office 2000: Word, Excel and Power Point
June 22, 2009
PERSONAL DATA
•Birth of date : January 04 1988
•Civil Status : Married
•Citizenship : Filipino
•Height / Weight : 5 ft 6 in. / 174 lbs.
•Religion : Christian
•Sex : Male
•Age : 32
•Language Spoken : Tagalog, English, Arabic
CHARACTER REFERENCES
•Available upon request.
This is to certify my information above were true and correct in capacity of my knowledge and belief, statement and relevance of myself.
Contact this candidate