Life Insurance Project

Kannabiran Elumalai

Email: ************@*****.***

Mobile # 469-***-****

Objective

Seeking a challenging career in the field of QA testing involving Automation and Manual and Web services testing where I can utilize my skills, abilities and help to contribute to the growth of the organization.

Professional Summary

Over 14 Years of experience in the IT and in Quality Assurance industry with expertise in requirements gathering, analysis, design, application testing & Quality Assurance of Web based applications, Client Server and Mainframe applications

Hands on Experience on creating Test script and Automation Framework using Selenium Web Driver and Java, HP QTP/UFT Automation Tools.

Hands on Experience in Airline domain with Air port online check in and Trip plan modules.

Knowledge on Change Management and hands on experience working with BA team closely.

Experience in interacting with developers, and technical support personnel in aiding them on Business requirement specifications.

Hands on Experience on Agile and water fall model projects.

Experience working in Airline, Telecom, Banking, Retail and Insurance domains.

Expertise in all phases of Software Testing Life Cycle (STLC), SDLC and Agile Methodology from Requirements Analysis, Test Strategy, Test Planning, Test Design, Test Execution and Defect Reporting.

Experience in designing and authoring Test Plans and Test Scenarios based on user and functional requirements using Selenium IDE tool

Excellent experience on Manual Testing using the Quality Center and Jira tool

Planning and execution of automated test scripts using HP Tools (QTP/UFT) based on business/functional specifications.

Excellent Knowledge on Grey box Testing

Technical Knowledge and experience in Web services SoapUI, SOA

Experience in performing GUI Testing, System testing, System integration testing, Regression testing and Back end testing.

Experience in Testing CRM POS Salesforce application with SQL/SOQL and have experience with salesforce dev and lightning

Experience in writing SQL and Oracle queries

Hands on Experience in testing salesforce applications

Hands on Experience on API testing using Postman, Soap UI

Hands on work experience with Cucumber and BDD Tools

Motivated self-starter with exceptional team building, leadership, and interpersonal skills. Hard working team player with the ability to work in time sensitive environments.

Experience in Salesforce Testing

Experience in Performance Testing

Experience in Test Complete Automation Tool

Hands on Experience in Microsoft.Net Application platform

Experience in Telecom billing and order management system.

Qualifications

Degree and Date

Institute

Major and Specialization

MCA – Master of Computer Applications

University of Madras

Computer Applications

B.Sc – Bachelor of Science

University of Madras

Computer Science

Professional Memberships / Certifications

Professional Society / Certification

Member Since / Date Certified

MCP in Designing and Implementing Databases with Microsoft SQL Server 2000 Enterprise Edition.

JULY 2004

ISTQB Certification

March 2011

Salesforce Admin Certification

Nov 2018

TECHNICAL SKILLS

Testing Tools

Quick Test Pro 12.5 / UFT and Selenium web driver, Junit,TestNG, QC ALM, Jira and Bugzilla, Rational Robo and java services, VSTS and TOSCA, AppDynamics, Splunk,Cucumber, BDD,Test Complete,Ranorex using VB.Net and c#

Languages

VB, ASP, C#, Java

Operating Systems

Dos, Unix, Linux, Windows XP/NT/2000, Windows 7, 8,10

Databases

SQL Server 2017, Oracle 10g and PL SQL

Packages

MS Office suite, Rational Rose, MS Visio and Visual Studio TS

Scripting Languages

ASP.NET, Java Script, HTML, XML, VB Script, Mainframe DB and AS400 Rxclaim system

Defect Tracking Tools

Quality Center 11.0 ALM, Rational Clear Quest, Test Director

Other

System Analysis and Design, ETL Testing, Software Engineering, Data Structures and Algorithms, Waterfall and Agile methodology, Project Management

PROFFESIONAL EXPERIENCE

Client: Verizon Inc.

Role: Sales force QA Lead Automation/Manual, June 19 to Till date

Project: CPC and Upgrade

Environment: MS.Net, C#, SQL, Jira, Postman, Soap UI, and EDGE Tool, QTest, Java, selenium, Javascript

Verizon Communications Inc. is an American multinational telecommunications conglomerate and a corporate component of the Dow Jones Industrial Average. The company is based at 1095 Avenue of the Americas in Midtown Manhattan, New York City, but is incorporated in Delaware

The project NSA is the Northstar Architecture which involves different projects for Verizon business .The main objective of this project is to change the existing architecture and developing new architecture for all the Verizon existing business process.

Responsibilities:

Involved in Discussion of Product Backlog and grooming session for each spring

Planning, estimating and Testing End to end sales force application and defect reporting

Mentoring team member to get hands on Postman and Soap UI and oracle SQL

Creating and Review of Test plan and test cases and Define and implement the overall QA strategic approach for all the projects using Jira and QTest Tools

Involved in testing all the APIs using postman and Soap UI

Verifying and validating the API response in SQL Oracle database

Creating and Running Automation of API

Creating test script using java selenium

Manage teams across multiple geographic locations, releases and projects.

Involved in UAT testing and production deployment

Defect Tracking and Reporting in JIRA and Execution in QTest Tool.

Client: AT&T Inc.

Role: QA Lead Architect, Automation and Sales force Consultant Jan 19 to June 19

Project: APS, APEX and Alliance Portal

Environment: MS.Net, C#, SQL, Jira, Postman, Soap UI, and EDGE Tool, QTest, Java, selenium, Javascript

AT&T Inc. is an American multinational conglomerate holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the world's largest telecommunications company, the second largest provider of mobile telephone services, and the largest provider of fixed telephone services in the United States through AT&T Communications. Since June 14, 2018, it is also the parent company of mass media conglomerate Warner Media, making it the world's largest media and Entertainment Company in terms of revenue. As of 2018, AT&T is ranked #9 on the Fortune 500 rankings of the largest United States corporations by total revenue.

The AT& T Partner solutions has multiple business partners such as APEX, Alliance and ACC, Multiple projects are Executed under each partners, The major projects i have worked on IPBB, Apex partner exchange and Alliance partner portal . Portal refresh is one of the ongoing project for which the existing partner exchange portal UI is changed with New Sales force lightning features. And also HCM pricing change is one of the projects i have worked during my tenure at AT&T.

Responsibilities:

Involved in Discussion of Product Backlog and grooming session for each spring

Mentoring team member to get hands on Postman and Sales force technologies.

Creating and Review of Test plan and test cases and Define and implement the overall QA strategic approach for all the projects.

Involved in testing all the APIs using SoapUI

Creating and Running Automation test script using C# and selenium

Manage teams across multiple geographic locations, releases and projects.

Involved in UAT testing, and ORT testing in production environment.

Defect Tracking and Reporting in TFS Tool

Client: CALIBER Home Loans. Irving, TX, USA

Role: QA Lead Automation and Manual, March 2016 to Dec 2018

Project: Retail POS Portal,

Caliber is a mortgage lender created by industry experts who understand the challenges of today’s home financing market. Caliber offers a growing range of home loan and refinancing options. These include loans insured by the FHA, VA and USDA and Jumbo loans up to $2.5 million, and financing for new construction, second homes and investment properties.

The Mortgage POS Portal is a web application which provides customer to search different type of home loans and it has in build loan option tool which helps the user to compare the various loan options and finalize the desire home loan. It includes the Loanadvisor module which helps user to search different type of home loan products.

Responsibilities:

Involved in Discussion of Product Backlog Item for the Requirement of Each Sprint.

Involved in refinement of Product catalog Item

Involved in testing salesforce applications

Worked in Agile project methodolgy for this project which includes various Sprints.

Review of Test plan and test cases and Define and implement the overall QA strategic approach

Creating and Running Automation test script using Ranorex Test Suite

Manage teams across multiple geographic locations, releases and projects.

Involve in System Testing testing(SIT), Business Acceptance testing (BAT), Production Acceptance Testing (PAT)

Defect Tracking and Reporting in TFS Tool

Generate metrics and Status reports and send Reports to project Stakeholders.

Involved in creating Script using Java selenium automation test suite

Involved in Functional Testing and incorporated Unit testing using sales force .com and force.com

Executing Automation script using Cucumber and BDD Tools

Involved in testing the APIs using postman and SoapUI

Involved in performance Testing using J Meter, Load runner and VSTS Tools

Verified test result with database using SQL SERVER 2017

Testing CRM POS Salesforce application with SQL/SOQL

Mobile testing of Caliber H2O portal using Appium

Environment: Java/Selenium, Junit, Jenkins SQL, Web Portal, VSTS, TFS, Unix, Soap UI and web services and Test Manager Tool

Client: North-western Mutual, Milwaukee, WI.

Role: QA Test Lead, Nov 2015 to Feb 2016

Project: Distribution of Growth Incentive

The North-western Mutual Life Insurance Company is a U.S. financial services mutual organization which provides consultation on wealth and asset income protection, education planning, retirement planning, investment advisory services. Its products include life, disability income, and long-term care insurance; annuities; investments; and investment advisory products and services.

The Growth Incentive project is distributing the Award and incentive to various NO, DNO and MD and FD and MP, Based on the total growth for the specific month and year, the incentive will be calculated and payout to various officers for specific Fiscal year.

Responsibilities:

Involved in Discussion of Product Backlog Item for the Requirement of Each Sprint.

Involved in refinement of Product catalog Item

Worked in Agile project methodolgy for this project which includes various Sprints.

Involved in Creating Test plan and Test strategy document.

Involved in Automating the UI using Ranorex Test Autoamtion tool

Review of Test Cases and Test Result with Business Partners

Verified Test Result using SQL 2017

Environment: Java and selenium, UFT, BI Reports, Sybase, TFS, DB2, Informatics, Unix and Soap UI and web services

CVS Health, Richardson-TX, USA

Role: QA Lead, Dec 2012 –Sep 2015

Project: Event Testing

Employer: Tata Consultancy Services Ltd

CVS Health: CVS Health is a pharmacy innovation company helping people on their path to better health. Through our 7,700 retail pharmacies, more than 900 walk-in medical clinics, a leading pharmacy benefits manager with more than 65 million plan members, and expanding speciality pharmacy services, CVS enable people, businesses and communities to manage health in more affordable, effective ways.

Event Testing: This project is an E2E testing for the CVS health QA projects functionalities and data support for QA projects and the End client is Aetna insurance – The major responsibility for this project is includes 1.Eligibility file load into Rxclaim system through fast link process, 2.Manual Claim submission 3.loading members into QL system 4.Extract process, 5. CET file Creation and validation and NDM process

Responsibilities:

Involved in preparing the QA strategy documents, Test Plan and test case creation

Worked on Eligibility file load process through Fast link automation process (Loading Group, ember

COB, Diagnosis and PA files)

Involved in Claim processing as per the scenario condition.

Involved in Running Extract process for the claims which are submitted manually.

Involved in Black box testing, Smoke testing, UAT Testing.

Worked extensively on Quality Centre tool in creating defects and logging them.

Involved in the creation of Defect Status Report and interact with the Defects Review Board(DRB)

Responsible for logging the Defects and assigning it to the developers and communicating with

Them to fix the Bugs.

Onsite and Offshore coordination with the QA team.

Creating and Executing QTP script and creating data in Specialty – HBS system.

Involved in creating Script using Test complete

Environment: Quality Center, AS 400, Mainframe Systems, Selenium Web driver, Java, Testing FitNeese and Junit and SQL, QTP/UFT

Project: Polaris, Delta Airlines, Atlanta -USA

Role: Automation QA Lead, Sep 2011-Nov 2012

Employer : Tata Consultancy Services Ltd

Polaris project is a Revamp website of existing www.delta.com website. The main modules in the Polaris project are my trips, Book a trip, Flight status, Check IN and Escape. My trip module deals with retrieving the existing trips and searching the booked trip with the PNR. Book a trip widget helps booking a ticket with different trip and with products. Flight status widget helps to identify the status of the Flight.

Responsibilities:

Involved in Analysing and creating Test plan and Test case based on the functional requirements and involved in functional Testing

Working in online check in, my trip, booking a trip, Flight status and Escape modules.

Involved in all the phases of Software development life Cycle (SDLC).

Closely coordinated with business users and developers for arriving at mutually acceptable solutions.

Involved in preparing the QA documents, Test media for Testing.

Executing selenium automation script for regression test scenarios.

Involved in Black box testing, Smoke testing, UAT Testing.

Conducted Compatibility tests with multiple operating systems, browsers, and Network environments.

Worked extensively on Quality Center tool in creating defects and logging them.

Involved in the creation of Defect Status Report and interact with the Defects Review Board(DRB)

Onsite and Offshore coordination with the QA team.

Environment: Windows, JAVA, SQL, Floyd, Selenium, HP QTP/UFT, SQL, Jenkins, Rest, Soap UI, JIRA

Project: MSR Portal, USAA, Texas, USA

QA Lead – Manual and Automation, Fe 2010 to Auge 2011

Employer : Tata Consultancy Services Ltd

MSR Portal is the internal application of USAA. This project is a hub for different application of USAA projects which includes property, casualty, life insurance, banking, investing and financial planning. MSR portal covers the different Line of business like BANK, IMCO, ENTERPRISE, and P and C. MSR stands for Member Service Representative, A user can register with the MSR portal and then converted as Member of USAA. A member can navigate all the pages of MSR and member can acquire new credit card, debit card, home loan, consumer loan, auto loan or any type of insurance.

Responsibilities:

Involved in Analysing and creating Test plan and Test case based on the functional requirements and involved in functional Testing.

Creating USAA Automation framework scripts, and Manual Testing

Writing and Reviewing the Test scenarios, Test scripts and Test cases.

Involved in the Execution of the Test scripts and developing Test cases and script using selenium to test the functionality of the application.

Sending Test Metrics and Report to the client and project Team

Environment: Jira, Windows, JAVA, Selenium IDE, SQL, Floyd, SOA, Behave and BDD, Selenium

Project: Reg Z – Crédit carda, USAA, Texas, USA

Offshore QA Lead, Jun 2009 to Jan 2010

Compagnie : Tata Consultancy Services Ltd.

Reg Z is referred as Regulated Act of Federal Government of USA. Banking is one of the LOB of USAA. Credit card service is under the Banking LOB of USAA project. Reg Z project implements the federal laws and rules related to credit business of USAA. The credit card approval should satisfy the Reg Z current rules and the credit policy of USAA. Credit approval is based on the underwriter decision and as well as the credit history of the member of USAA.

Responsibilities:

Involved in Analysing and creating Test plan and Test case based on the functional requirements and involved in functional Testing.

Involved in all the phases of Software development life Cycle (SDLC).

Creating USAA Automation framework scripts, and Manual Testing

Participate in code review of application developed by dev

Writing and Reviewing the Test scenarios, Test scripts and Test cases.

Involved in the Execution of the Test scripts and Test cases to verify the functionality of the application or system.

Sending Test Metrics and Report to the client and project Team

Environment: Bug Zilla, Windows, JAVA, SQL, Jira

Project: QuickConnect, QWEST Communications, Denver

Onsite QA Lead, Nov 2007 to May 2009

Employer : Tata Consultancy Services Ltd

Quickconnect is a Project deals with Qwest broadband internet service provider. Qwest provides internet service to customer with various plans and rates. Quickconnect project is to release the CD to the customer to install the Qwest internet service. QuickAssist is a chat application tool which is part of Quickconnect, which helps the customer chat with qwest agent online.

Responsibilities

Involved in Analysing and creating Test plan and Test case based on the functional requirements and involved in functional Testing

Conducting meeting with onsite and clients regularly.

Involved in all the phases of Software development life Cycle (SDLC).

Involved in preparing the QA documents, Test media for Testing.

Involved in device and network testing with various Router and Modem

Participate in code review of application developed by dev

Writing and Reviewing the Test scenarios, Test scripts and Test cases.

Sending Test Metrics and Report to the client and project Team

Involved in customer care and billing testing

Environment: Quality Center, Windows, JAVA, SQL, Floyd, SOA and Unix

Microsoft Corporation, Redmond USA

Role: Senior Test Engineer, Aug 2004 to Nov 2007

Project: MAPSS,

Employer : Tata Consultancy Services Ltd

MAPSS –Marketing planning Support System is a Microsoft Internal project which occupies a very important position in the GMP architecture of the Microsoft. It helps the organisation to forecast, plan and allocate budget. It has unique features such as campaign and activity managements which enable the users to keep a track on how the allocated money is spent across various segments of Microsoft Corporation. The Security module provider in the application enrichies the application Security.

Responsibilities

Involved in Analysing and creating Test plan and Test case based on the functional requirements and involved in functional Testing

Involved in preparing the QA documents, Test media for Testing.

Creating Functional and BVT Test cases based on Functionality

Writing and Reviewing the Test scenarios, Test scripts and Test cases.

Involved in the Execution of the Test scripts and Test cases to verify the functionality of the application or system.

Environment: Quality Center, Windows, ASP.NET, SQL, VS2005

AGT-Applied Graphics Technologies

Role: Test Engineer, Jule 2003 – Jule 2004

Project: PARATUS,

AGT Is the United States largest provider of outsourced digital imaging management and prepress services and has over 25 years of expérience in the Field of imaging. AGT manages several diverse business areas in multiple physical locations, each having different cultures, different production Systems, and unique business processes. This project amis complète intégration of the estimation-to-Billings business process within each location and across AGT. Each location will have its own data server and application server. Regional offices will have access to data from all locations (real time) that are within its administrative scope. Corporate will have access to data for each region and location.

Responsibilities

Creating Functional and BVT Test cases based on Functionality

Involved in Analysing and creating Test plan and Test case based on the functional requirements and involved in functional Testing

Involved in preparing the QA documents, Test media for Testing.

Writing and Reviewing the Test scenarios, Test scripts and Test cases.

Environment: Quality Center, Windows, JAVA, SQL

Project: JustCommodity, REFCO Jan 2001 – Jul 2003

Role: Test Engineer

The Just Commodity project builds a total online exchange for coffee, cotton, rubber, palm oil, and sugar that can bring the traditional business process of REFCO online with secured online transactions. Key Features: Auto matching engine, Closed user group, Auto mailer, Trading engine, Management of multiple industry participants

Responsibilities

Creating Functional and BVT Test cases based on Functionality

Development of Automation scripts, and Manual script

Test case Review

Participate in code review of application developed by dev

Environment: Quality Center, Windows, JAVA, SQL

Project: Portal Design, Johnson IT Solutions Oct. 99 – Dec 2000

Role: Test Engineer

The www. Dailylightning .com website is mainly dealing with the English News which also includes the channels like Astrology, chating, cinema, Daily news, Movie news, world news, Tamilnadu news, other state news, cricket news, details of districts of Tamilnadu and all the states of India. A user can get all kinds of information from this site. The user can also get the traveling times of train and air and also it gives the details of important tourism places in India.

Responsibilities

Creating Functional and BVT Test cases based on Functionality

System Study, preparation of documents like functional design specification, detail design specification and basic functional design

Development and code Review

Environment: Quality Center, VB, ASP, SQL, Windows

Project: Inventory Purchase & Sales, Johnson IT Solutions Jul 98 -Sep 99

Programmer

This package is specially designed for Srinisons Cables Ltd., Chennai. It covers each and every Area of a Company. In this it reveals the modules of Sales, Purchase and Inventory. Each module is linked with one another. It is a multi-user package. Each module contains various reports as expected by client. This project is mainly developed for the Manufacturer of Cables & Wiring System for all kinds of vehicles.

Responsibilities

System Study, preparation of documents like functional design specification, detail design specification and basic functional design

Development and code Review

Environment: Quality Center, VB, ASP, SQL, Windows

Contact this candidate