IT Professional

NC Norrie Constance Cruz

639********* E: ******.****@*****.***

4F Diego Silang St., T.S. Cruz Subd., Brgy. San Agustin, Novaliches, Quezon City, Metro Manila 1117

PROFESSIONAL

SUMMARY

Software Developer skilled at technical leadership, communication and presentations. Experienced in full project life cycle from design to implementation to integration.

Accomplished Software Developer, troubleshooting and resolving issues by debugging programs and managing priorities. Increase proficiencies through programming . Offering expertise in problem solving and logical thinking.

Multi-faceted software developer knowledgeable in HTML5, CSS3 JavaScript, SQL, PHP, .NET, C/C++, XML, Visual Prolog. True team player offering 4 years of experience in software development. Software: MS Office (Word, Excel, Access, Powerpoint and etc.), Visual Studio, AutoCAD, Adobe Photoshop, NetBeans IDE, Visual Prolog, Sony Vegas Pro 11.0, Blender and Ulead Photo Express, VMware Workstation, SQL Server, Primavera

WORK EXPERIENCE IT CONSULTANT 04/2018 to CURRENT

SLI Consulting Inc. Makati City, Metro Manila

Developed bank client research portal containing financial reports and strategic documents to help them know how to manage their finances Provided extensive support on narrowcast application over client branches, ensuring 100% uptime of updated contents nationwide Established reputation for prompt and effective response to business unit requests, guaranteeing well managed projects and continued operation of external website and private ad hoc bank systems while systematically solving problems to ensure quick and accurate resolution Secured the company's website by frequently implementing application core upgrades and security patches

Documented the assigned/developed application in a very detailed manner providing technical support team, system administrators and colleagues a complete and comprehensive troubleshooting guide and user manual decreasing the time spent for training, coaching and turn over SENIOR DEVELOPER 09/2017 to 04/2018

Radiowealth Finance Company Inc. Mandaluyong City, Metro Manila Coach junior developers and provided internal training in SQL and reports development, cutting down training costs and improved development efficiency

Modernized the core loan systems from Foxpro DOS to Java/Delphi providing a more secured, more accessible and high technology application for the company

Developed reports primarily for operations, accounting and audit department providing a bigger picture of the company's assets, liabilities, cash flow and other information used in decision making and strategic direction

Managed Loan Application and Collection Management Systems ensuring administrative parameters are up to date and operational MID-LEVEL IT SYSTEM DEVELOPER 10/2016 to 09/2017

McKenzie Distribution Company Inc Quezon City, Metro Manila Developed an internal tool for sub distributors reporting and stock inventory, resulting in a 90% increase in employee efficiency Served as Lead Programmer on Stock Inventory Process Flow project, which has been successfully implemented and resulting in a decrease inventory cost and increase sales and profit

Designed new timekeeping application using image capture and biometrics, reducing payroll inflation and increase control over clock-in and out of employees

WEB AND DB ADMIN/TECHNICAL SUPPORT 07/2015 to 09/2016 SPECIALIST

Design Coordinates Inc Makati City, Metro Manila Replaced the manual handling of IT support cases by developing the Helpdesk Support Ticketing System, improving the overall workflow of the IT Department in prioritizing and managing internal client concerns resulting in high quality technical support

Developed an internal portal containing documents, forms, project updates and employee directory, ensuring employees has all the information needed and aligned with current procedures and industry standards Supervised the renovation of the company main office specifically installation and procurement of Network Cabling, PABX and CCTV, cutting down contractor cost

Enhanced the company website using new technologies in web development, resulting in increase number of potential/targeted clients while providing detailed company information and services used by internal and external clients

IT COORDINATOR/ IT SUPPORT SPECIALIST 06/2012 to 07/2015 Makati Development Corporation - Ayala Land Inc Taguig City, Metro Manila

Following completion of internship, was offered a desirable position with this company

Successfully installed CCTV in all project areas and offices within budget and ahead of schedule

Developed strong relationships with third-party vendors, which enabled the company to receive competitive material pricing

Provided extensive documentation manuals and trainings to internal clients outlining all aspects of the implemented systems, resulting in a big reduction of client support calls and onsite

Design, monitors and manages organization's network structure that includes LAN and WAN, routers, switches, cabling, remote access, work stations, servers, printers and communication system to achieve optimum performance and deliver the required information

EDUCATION Bachelor of Science Computer Science 03/2012 De La Salle Araneta University, Malabon City, Philippines Courses: Computer Programming, AI, File Processing, Data Structure, Computer Architecture and Networks

Major: Information System

GPA: 3.0/4.0, 88-95

Thesis: DLSAU Parking Access Control System with RFID Dean's List 1st Semester S.Y. 2011-2012

Recipient of U.S. Embassy Club Manila Scholarship

Member of Brotherhood of the Plebeians and Junior Information Technology Society (JITS)

TRAININGS PHP and Azure Cloud, January 2011

ABBE – Virtualized Desktops, September 2012

HP Wireless Bridge/Access Point, September 2013

Microsoft Office365, October 2014

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