Customer Service Sales

Raquel Alexa Momjian

Glendale, CA ***** 818-***-**** *************@*****.***

Summary:

I am a student pursuing a degree in Computer Science seeking foundational experience in marketing and business. I have ample experience in customer service, and remain dedicated to bringing enthusiasm and an exceptional work ethic to any professional environment. My positive attitude and team-player mentality help make me an integral part of any organization. I am very organized, able to follow detailed directions but also display keen leadership qualities. I am eager to learn from and contribute to my peers and associates.

Education:

Glendale Community College 2015 - Current

Associates Degree, Computer Science

Armenian General Benevolent Union High School (AGBU) 2011- 2015 High Honors

Experience:

Del Taco Tujunga, CA Cashier & Customer Service Associate

01/2017- Present

Operate the register and accurately maintain cash revenue and records; Manage all end of shift details among co-workers; Interact with customers and resolve their concerns, all while practicing time management skills

Western Drug Glendale, CA Documentation & Scanning Associate

08/2016- 01/2017

Documented, filed and faxed patient medical scripts, general information, and medical information; Familiarized myself with public and private HMO and PPO coverage, policies and procedures; Coordinated with insurance agencies when required

Kebab & Curry Glendale, CA Cashier & Customer Service Associate

03/2015 - 06/2015

Responsible for the cash register operations and cleaning schedule of restaurant; Managed the restocking and backfills of supplies; Greeted customers and resolved their questions and concerns; Participated in and won sales incentive games

Skills:

●Bilingual: English and Armenian

●Proficient in Microsoft Office

●Certified California Food Handler

●Well versed in POS systems

●Strategic development of sales tactics to increase revenue and customer loyalty

●Cooperate and work well with others

●Thrive in fast-paced environments

●Strong interpersonal, verbal and written communication skills

●Essential researching capabilities

Honest, Punctual, and Resourceful

Community Service & Organizations:

●Volunteer Armenia’s Plant A Tree Foundation (06/2015)

●Junior Lifeguard Hoover High School (06/2014 - 08/2014)

●Captain AGBU Varsity Volleyball (2011-2015)

●Member AGBU Chess Club (2013-2015)

●Member AGBU Debate Team (2011-2015)

* References gladly provided upon request

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