Restaurant supervisor
Resume:
CURRICULUM VITAE
ARIFIYANTO
******************@*****.***
Address
Rt 03 Rw 3 Ds Sindupaten,Kretek .Kab, Wonosobo .Jawa Tengah
Place, Date of Birth
Kudus,April, 16 th, 1974
Nationality
Indonesia
Language
Indonesia, English
Height / Weight
170 cms / 70 kgs
I am hard worker, honest and discipline person who always strives to achive the highest standart possible. I have high spirit. I am confident at work. I am a diligent person. I am ready to work anytime. I can work with anyone and I am always responsible with my work.
Senior High School 3 kudus 1990 - 1992
.
Professional Junior Bartender, July 9th, 1999 at Sahid Professional Industry Development Center, Jakarta
United State Public Health of America, January 16th,2004 at Holland America Cruise Line
Responsible Service of Alcohol, March 27th, 2009 at ms . Nieuw Jakarta . Cikarang, West Java
Basic Environmental Management System Training, April 7th, 2009 at ms . Nieuw Jakarta . Cikarang, West Java
Marlins Test Certificate, April 26th 2000, at ms . Nieuw Jakarta . Cikarang, West Java
HOLLAND AMERICA LINES DINING ROOM STEWARD, 2001 -2017
Performs all functions in accordance with applicable laws and gaming regulations, the mission statement, and objectives of the Kickapoo Lucky Eagle Casino as well as established policies, procedures, and controls.
Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
Replaces soiled table linens and sets tables with silverware and, if applicable.
Replenishes clean linens, silverware, glassware, and dishes in dining room.
Assists in service buffet with food, such as soups, salads, and desserts.
Serves beverages to guests and provides refills to guests in a timely manner.
Cleans and polishes glass shelves, and doors of service bars and equipment, such as coffee urns and soda machines.
Arranged reservation for specialties restaurant
Responsible cleanliness of restaurant area.
May transfer food and dishes between F & B establishment(s).
Attends all meetings and /or trainings sessions as required.
Performs other job related duties as assigned by Restaurant manager.
TONY’S ROMAS RESTAURANT WAITER, July 1997 – February 2001
Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare tables by setting up linens, silverware and glasses
Inform customers about the day’s specials
Offer menu recommendations upon request
Up-sell additional products when appropriate
Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
Follow all relevant health department regulations
Provide excellent customer service to guests
GORO KELAPA GADING T SALES COUNTER,April 1995 – January 1997
Should assist the customers at the counter with their queries and at the same time provide them with the resolution effectively.
Should ask questions and provide relevant information to the customers that they might need and then list down the orders which the customers might purchase thereby providing them excellent service.
Must treat all the customers with respect and courtesy.
Should mention each and every record in the computer including customer details and customer orders, pricing, quotations and should be able to retrieve it whenever needed.
Need to follow up on the orders which the customer makes and should be upbeat while resolving problems and ensuring customer satisfaction.
Should provide with quotes of various quotes which is appropriate.
Should also update the product details with any of the resources working in a continuous manner.
Keep yourself updated with the product inventory and its functionality.
Communicate effectively with the customers regarding any relevant procedures and policies which might be beneficial to them.
Must check the quality and the quality of the product which is brought into the warehouse, need to verify it depending on the order made initially.
Ensure that each product is stacked as per their location in the warehouse and organize it effectively.
Should ensure that they follow each safety rules assigned.
Should be active enough to inform the manager of any potential harmful condition.
Perform inspections of the delivery vehicle whenever required.
TEAM WORK SKILL
COMMUNICATION SKILL
PROBLEM SOLVING
COMPUTER (Ms Office)
Wonosobo, March 2020
Arifiyanto
PERSONAL INFORMATION
PROFILE
EDUCATION and
COURSES
EXPERIENCE
SKILLS
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