Gitesh Thapa

Contact Number : 056*******

Email Address : adei13@r.postjobfree.com

Location: Tourist Club Area, Abu Dhabi

Career Objective

To seek a long term and challenging role in a progressive company that will challenge and use my experience, learning and acquired skills to positively impact organizational performance and profitability while providing personal and professional growth.

Skills

A self-motivated person having leadership capabilities.

Outstanding communication and interpersonal skills.

High level of commitment towards achieving laid down targets and goals in given time.

Skills of thinking logically & solving challenges on the spot.

Ability to work under pressure.

Ability to follow and apply all company policies and SOP’s.

Possesses “Can do working attitude”..

Professional Experience

Company : M. H. Alshaya

Brand : Katsuya by Starck (Japanese Restaurant)

Location : Bahrain

Position : Server

Period : September 2017 – January 2020

Responsibilities:

Answer questions about the menu items; make recommendations and upselling to increase revenue.

Consistently checking items that need to be push to help kitchen to reduce wastage.

Always aware with the items that are not available in the menu.

Communicate with the chef in charge directly and via micros system to place and follow up orders specially guests with allergy and special request.

Take orders from guests and timeously serve the food and beverage.

Consistently check-ins with patrons to ensure satisfaction and address complaints suitably.

Set-up and prepare serving and dining areas according to specific directions and layout plans established by the Operations Manager.

Settle credit and cash payments and properly enter to micros system.

Managing Talabat orders and making sure all the orders are in the bag together with the condiments.

Bartender skills:

Help bartender to prepare ingredients in the bar.

Help to make beverages.

Host skills:

Have knowledge to open and close the host station when no hostess available on the shift.

Welcome the guest, seat guest on the table and opening the menu.

Answering phone calls on the hostess desk.

Taking reservation.

Brand : Fabbrica dela Pizza (Italian Restaurant)

Location : Kolkata, West Bengal, India

Position : Server

Period : July 2014- August 2017

Responsibilities:

Assisting guests regarding menu in an informative and helpful way.

Answer guests queries and to refer any complaints and suggestions to Store Manager or Manager on duty.

Assist staff member with a positive attitude when I’m not busy or when asked to help by the management.

Competently and accurately processed charges produced bills and collected payments.

Served and cleared food following correct etiquette.

Checked orders for accuracy, quality and presentation standard.

Checks dining room cleanliness all the time.

Brand : Haagen – Dazs

Location : Kolkata, West Bengal, India

Position : Server

Period : August 2012 – June 2014

Responsibilities:

Manage an efficiently operated shift that is accordance with the agreed standards and regulations.

Manages set-up for the store in line with standards.

Demonstrate trust, support and respect towards team members in day-to-day work activities.

Ability to work well under pressure in a fast paced environment.

Helps manage stocks and inventories.

Perform any other duties assigned by the Management

Educational Background

School : Kendriya Vidyalaya, India

Course : Hotel Management

Year of Graduation : 2012

Character Reference:

Roxy Curtis

Contact #: +973-********

General Manager

Katsuya by Starck (Bahrain)

I hereby certify that the above information is true and accurate to the best of my knowledge and belief.

Gitesh Thapa

Applicant’s Name

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