Technician Sales

Easley*

Corey G. Easley

***** ******** **. *********, ** 66053

913-***-**** ***********@*****.*** www.linkedin.com/in/EasleyCorey www.youtube.com/c/EasleyCorey PROFESSIONAL SUMMARY

Multi-Certified IT specialist offering over 7 year’s professional experience. Briefly outlined here are my interpersonal skills, work ethic, and experience which are very professional and diverse allowing me to fit in a wide variety of environments. Ultimately, a strategic thinker driven to succeed who has a comprehensive background and consistently progresses to a subject matter consultant. Adept at root cause analysis by utilizing troubleshooting and critical thinking to locate, analyze and solve. Couple this with being a uniquely pragmatic and articulate communicator having the ability to explain highly technical concepts in an easily understandable language. All the while performing gap analysis on clients in conjunction with the process and technology to have the maximum benefit to the company. TECHNICAL SKILLS

Software: MacOS IOS Android Windows Linux Android Hardware: Desktops Laptops Servers Phones

Networking: OSI Model LAN/WAN VPN SSH SSL Wire-Shark Firewall L4Ports SOHO Expert Network Monitoring Redundancy Protocols IEEE Standards Loop Prevention ACL NAS DHCP Routing Protocols NAT Intervlan routing Encapsulation Three-tier Architectures Policing/Shaping GNS3 IP- based Implementation& Automation Hands-on /Mechanically Inclined Consolidation & Virtualization Scripts Sales

CERTIFICATIONS

CCNA Certified (Cisco Routing & Switching), ((IOT) Foundation Certified (Cloud Credential Council)) CompTIA A+ Certified (2011), Apple Certified Technician PROFESSIONAL EXPERIENCE

Conduent– Florham Park, NJ (Remote)

Conduent Remote Home Advisor (Transparent NDA)

First point of contact, being the friendly voice of the company, answering questions about products and services

Listen to the customers and use technical expertise, creativity, and passion to meet their needs and remind them that behind their great products are amazing people. Innovative Computer Service – Wichita, KS (Purcell, OK) Senior IT Field Technician

Sole maintainer of restaurant point of sales systems at 54+ remote locations in Kansas including several chains

Worked with Xpient,Pixel Point, on IBM, NCR, and Par with Ingenicos

Self-managed responding based on SLA and managing project expenses for the business credit card Florence Manufacturing - Manhattan, KS

IT Intern

Responsible for maintaining 175+ employees technical equipment both production and administrative.

Helped Maintain/upgrade the servers/network and back end equipment including PBX Phones Network Computer Solutions - Manhattan, KS (St George, KS) IT Technician (Contractor)

Repaired/installed/maintained all equipment types commercially and residential

Running cable/conduit and installing equipment onsite utilizing walls/attics and crawl spaces

Installed and maintained all (300+) hardware for large clients such as schools and dealerships facility-wide ISPN Helpdesk & Engineering - Lenexa, KS

Helpdesk Technician

Transparent call center for 40+ ISP’s walking customers though how to get their internet back online ranging from modem sync to removing viruses and installing drivers, while documenting everything. New Horizons Computer Learning Center - Overland Park, KS Student Support/Facilities Technician

Directed and supported students in classes by troubleshooting a variety of technical problems for students.

Assisted with facility management and maintained all equipment. 10 local class rooms plus remote students

EDUCATION

Manhattan Area Technical College - Manhattan, KS

Courses in Associates of Science - Information/Network Technology

(Electronics, Intro Programming, Cisco Networking, Computer/Network/Physical Security, Hyper-V) New Horizons Computer Learning Center - Overland Park, KS

Adobe, CompTIA, Cisco, Microsoft Office, Citrix, VMware, CEH, Project Management Profession

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