Customer Service Accounts Payable Collection
Resume:
ALICIA LUGO
East Carbon Utah
**************@*****.***
SUMMARY OF SKILLS:
IBM PC’s software - Microsoft Word, Excel Yardi, Property Management Software
Mas90,Great Plans, Quick Books
Extraordinary customer service skills with an emphasis on customer satisfaction.
A positive, self-starter with an attitude geared toward cooperation and teamwork
Fast learner and detail-oriented
Bilingual English and Spanish
EXPERIENCE:
July 2010 – April 2017 Double K Trucking Gardena, Ca 90249
Collection/Dispatch/Customer Service
Imports and Exports
Dealt with Customs Brokers
Customer service
Collections
Payroll
Reduced credit period collection from 120days 90 days to 60 days.
Billing
Problem solving
Assisted owners with personal finances.
Nov 2007 – Feb 2009 Web Laundry Services Redondo Beach, Ca 90278
Accounts Payable Staff
Performed general office duties and administrative tasks.
Managed vendor accounts, generating daily demands on checks.
Managed the internal and external mail functions.
October 2003 – January 2006 The Resource Collection Hawthorne, CA 90250
Accounts Payable/Property Supervisor
Accounts Payable/
Property walks
Homeowner meetings
Data input and answer phones as needed
EDUCATION:
2004 Hamilton High - Bookkeeping Classes.
1996 Redondo Beach High - GED (Diploma)
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