Manager Sales
Resume:
MIRI HAN
Assistant Store Manager
Opening Ceremony, New York December 2017 - Present
Profit Optimization / Process Improvement / Inventory Control / Staff Development
- Leading a flagship store with a specialized focus on exceptional staff, sales, clients, and operations
- Managing between 2 locations: Ace Hotel and Soho
- Overseeing daily store operations to meet and exceed target goals
- Driving continued improvement in the stores through strategic planning, inspirational leadership, and entrepreneurial and methodical approaches
- Developing, training, and promoting leaders to carry out the store KPIs
- Managing the studio service and client book for top celebrities and stylists
- Ensuring a smooth production for all in-store press related activations
- Creating a positive and inclusive work environment
- Acting as a Opening Ceremony brand ambassador during and outside work hours
Floor Manager
Aritzia, New York November 2015 - December 2017
- Affirm customer needs are fulfilled while building trusting relationships
- Championed the balance of sales, service, and clientele’s preferences
- Held stylists accountable for their KPIs and ensuring service is fully executed
- Ensured the communications, workflow, organization, tools and supplies & equipment are set up properly.
Merchandise Manager
Aritzia, New York March 2015 - November 2015
- Managed the optimum units based on sq-ft of the store
- Merchandised top selling items accordingly to best optimize sale goals
- Communicated with inventory control on sell through
- Managed the inventory team to ensure timely deliveries on all shipments and overall logistics
- Managed the placement of product from window displays, racks, and mannequins while upholding Aritzia standard
Intimates & Accessories Department Manager
Anthropologie, Flat Iron, New York March 2014 - March 2015
- Led and oversaw the productivity of both the Intimates & Accessories department while overseeing the daily operations including payroll, sales, loss prevention and floor productivity
- Tracked and regulated the department’s business for the store and successfully beating company’s goal
- Created and developed a well-rounded and thorough training plan and quarterly business plan
- Partnered with the visual merchandisers to create a thoughtful and pleasant space for customers to shop
Intimates & Accessories Supervisor
Anthropologie, Rockefeller, New York October 2012 - March 2014
- Led and oversaw the productivity and operations of the floor at the flagship store while managing and developing the sales team and managers-in training A B O U T E X P E R I E N C E
Established, results-
producing management expert with 8
years of extensive
experience leading profit-generating
processes through innovative
merchandising, staff training, and
promotions. Effective and strong leader
skilled in developing highly productive,
sales-driven teams by implementing
customer-focused training, sales programs,
and team-building opportunities.
Exceptional ability to establish affinity
with customers, gain trust, and build
solid repeat and referral
business. Proven to create effective short
and long term tactical planning by improving
operational processes to reduce shrink and
achieve optimal profitability.
S K I L L S
Sales & Product Training
Styling & Merchandising
Recruiting & Staffing
Team Building & Developing
Promotions & Turnaround Management
Customer Service & Loss Prevention
Operations
Product Presentation
*********@*****.***
Brooklyn, New York
BA, Science
University of North Carolina, Greensboro
2007-2011
Major: Consumer Apparel & Retail Studies
Minor: Business Administration
E D U C A T I O N
C O N T A C T
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