Customer Service Quality

YUSUF OSENAT OYEYEMI

No ** Ifelodun Street Opeki Ipaja Lagos, Nigeria

080********, **************@*****.***

·Objective

An innovative, adaptable and reliable computer science graduate with a firm commitment to the organization. Innovative with a passion for quality and well versed in effective customer service quality techniques. Strong analytic ability and track record of managing reporting back to stakeholders, successfully resolving complex issues and win customer loyalty. A dynamic diplomatic and positive individual with strong strategic relationship building and interpersonal skills. Target driven and with passion for quality, I strive to abide with professional ethics and perform duties with the highest level of integrity.

SUMMARY OF QUALIFICATIONS

1year experience providing excellent customer support in diverse business settings in the I.T sector.

Excellent managerial and administrative skills.

Strong leadership skills and proven organizational skills.

A clear and logical communicator, able to establish rapport with both clients and colleagues, and motivate individuals to achieve organizational objectives.

Dedicated team player, committed to providing high-quality support at all organizational levels.

Computer Savvy with strong IT skills and working knowledge of Microsoft Word, Excel, PowerPoint, Internet, etc.

TRAINING

I.T Consultant Training, SIWES October 2013

Leadership skills, Publicity CDS, NYSC Ogun, February 2018

Entrepreneurial Skills, NYSC Orientation Camp, Rivers state November 2017

EDUCATION

·2016-2017: HND Computer science, Gateway polytechnic, Ogun state.

·2011-2013 : ND Computer Science, Gateway Polytechnic

·2005-2011 : St Daniel Comprehensive College

·1998-2005 : St Daniel Primary School

Hobbies

Reading, meeting people and surfing the web positively.

REFERENCES

Available on request.

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