Engineer Maintenance
Resume:
Sr. COSTUMER SUPPORT ENGINEER
Email ID: ***********@*****.***;
**************@**********.***
Phone: +91 -832*******;
Career Summary
A result oriented and competent professional with qualitative experience of Setup, Implementation, Maintenance, Repair/Replacement of Industrial Coding & Marking CIJ Printers and Support Systems; Currently associated with Markem Imaje India Pvt. Ltd, Noida as Technical Service Engineer
Experienced in Coding & Marking Industrial Solutions, Industrial Coding Solutions, CIJ Inkjet Printers, DOD Printers, Industrial Printers Maintenance, Service Analysis & Maintenance, Machinery Maintenance & Management, Troubleshooting, Manpower Planning as per shift, Testing, Planning & Execution, Cost Estimation, etc
Having Bachelor’s degree in Electronics Engineering Ability to work in a team of dedicated professional in accomplishing the assigned tasks effectively with capability of working under pressure and tight deadlines, demonstrating flexibility over work and utilization of critical thinking skills
Cohesive Leader and Team Player with capability in providing training, guiding and motivating teams towards maximum productivity
Core Competencies
Expertise in Coding & Marking CIJ Printers & DOD Printers in Industrial Application
Expertise in Office Automation & Currency Automation -Photocopiers & Currency Sorters & Counters Machine
Equipment Maintenance -Performed routine maintenance on equipment on as-needed basis
Product Inspection -Inspected Products to ensure highest quality
Machine Repair -Detected Machine Malfunctions and problem solved accordingly; Repaired, Maintained and Replaced parts on time
Career Record
JetInks India Pvt. Ltd, (Present –Ahemedabad )
Designation: Sr. Costumer Support Engineer
Duration: September 2015 to Till Date
Key Deliverables
Performing equipment repairs and installation at customer's place
Visiting customers' office and training their employees on use of equipment
Participating in improvement of designing and field-testing of equipment by giving costumer site experience
Ensuring product's efficacy by installing and operating equipment at test sites
Coordinate Junior Engineers for proper solution that they face at costumer site and also coordinate for any work done
Handling AMC on regular time basis as due and also do proper payment followups
Resolving issues in timely manner to retain customers
Markem Imaje India Pvt. Ltd, (Gwalior & Noida)
Designation: Technical Service Engineer
Duration: October 2013 to August 2015
Key Deliverables
Performing equipment repairs and installation at customer's place
Visiting customers' office and training their employees on use of equipment
Participating in designing and field-testing of equipment
Ensuring product's efficacy by installing and operating equipment at test sites
Interpreting blueprints and identifying flaws in product design
Developing procedures for proper installation
Resolving issues in timely manner to retain customers
Infres Methodex Ltd, New Delhi (Work Location - Gwalior M.P.)
Designation: Technical Representative
Duration: April 2011 to October 2013
Key Deliverables
Performed installation, troubleshooting, and maintenance of electronics equipment
Worked with other internal departments of the company and coordinated with customer technicians
Drafted and submitted report to the manager on daily repair and maintenance activities
Applied personal judgment and convince clients in replacing parts and component of products
Acted promptly in eliminated thread to safety from use of products
Scheduled repair and installation services based on urgency
JDCT College, INDORE
Designation : Technical Assistant
Duration : May 2009 to March 2011
Key Deliverables
Done Teaching of Technical Students
Performed Lab Practicals to Students
Academic Credentials
Bachelor of Engineering(Electronics & Telecommunications)
Rajeev Gandhi Technical University, 2007
Technical Proficiency
MS Office (Word, Power Point, Excel)
Sound understanding in MS Project 2003
Proficient knowledge of Computer and Internet Applications
Personal Potential
Excellent organization and prioritization skills
Self motivated, focused and dedicated professional
Proficiency at grasping new technical concepts quickly & utilizing it in a productive manner
Good Managerial and interpersonal skills
Accuracy and Attention to details and capability to make sound decisions
Cohesive team player, having strong analytical, problem solving and interpersonal skills
Personal Dossier
Date of Birth : 11th January 1983
Linguistic skills : English & Hindi
Nationality : Indian
Address : H-29, New Govindpuri, Gwalior, Madhya Pradesh
I do hereby declare that the details provided by me in this resume are correct and I have knowingly not omitted/ misrepresented any information. I am aware that the company can use this data for verification purposes and any material inconsistency identified between the details shared above versus actual information would have a bearing on my employment, based upon company policies.
RAVIKANT SHARMA
RAVIKANT SHARMA
Career Overview
A determined and diligent professional with strong administration, management and maintenance skills is looking forward to excel in a reputed organization and challenging obligation to efficiently deliver the competencies for the continued growth and viability of the organization and thereby building own professional career
Resulting Area: Coding & Marking Industrial Solutions Industrial Coding Solutions
CIJ Inkjet Printers DOD Printers Industrial Printers Maintenance
Contact this candidate