Operation Manager

GOVIND JAISWAL

*, **** *** *****, ******* Naka, Nagpur.

OBJECTIVE

To obtain a creative and challenging position in an organization that gives me an opportunity for self-improvement and leadership, while contributing to the growth of the organization with my skills. EDUCATION

Laxminarayan Institute of Technology, Nagpur

(B.Tech)Chemical Engineering August 2012 – Present (8th Sem) Agg. CGPA: 6.72 P.M.B.S College, Nagpur

Intermediate/+2, May 2012 Percentage:59 %

Dinanath High School & Junior College, Nagpur

Matriculation, May 2010 Percentage: 60 %

EXPERIENCE

SHAREPAL.COM, BANGALORE

Operation Lead Nov 2019 – Present

● Currently working as Operations lead for Bangalore City

● Responsible for Managing daily orders, scheduling timely deliveries & pick-ups and handling in store customers.

● Owner of the Inventory and Warehouse management that includes Managing the warehouse, doing timely quality check and facilitating stock audits.

● Created internal order tracking system resulting increased efficiency and communication

● Responsible for Customer relationship management and providing enriched experience to the customer NITE BITE, NAGPUR

Founder Aug 2017–Feb 2019

● Started night food delivery service brand “Nite Bite” across the commercial and student hubs of Nagpur

● Created and led highly motivated team of 10 individuals across two locations in the city.

● Developed the initial customer base with mobile marketing and later increased reach through aggregator Apps like Swiggy, Zomato.

● Marketed the service in the local area and accelerated the order growth from 400 order/months to 2,000 orders/month within 3 months which peaked to 4,500 orders/month. GETMYPARKING.COM, NAGPUR / DELHI May 2017-July 2017 Market Research Intern

● Understood business objective and collected data on characteristics and demographics of parking market across Nagpur city.

● Communicated with parking attendants, operators and extract additional valuable data related to the parking market.

● Evaluated data collection methodology and continuously developed smarter ways to ensure that data collected is accurate and reliable.

● Worked closely with supervisors and conveyed findings on parking details and other market research data points.

ACADEMIC PROJECTS

Manufacture of Potassium Dichromate, (Major Project)

● Manufacture of Potassium Dichromate using Direct and Indirect Process SKILLS

Technical

● Software: MS Office, MS Excel

● Soft Skills

● Multitasking skills

● Punctuality

● Leadership Skills

● Languages

English - Professional Fluency

Hindi - Professional Fluency

Marathi - Professional Fluency.

POSITION OF RESPONSIBILITY

.

● Head of Tech-o-Quiz a National Level Chemical Engineering Quiz organised in REACT 2015.

● Undertook responsibility of organizing annual Ganesh Festival Celebration “SARVATMAN 2K14” as a Committee member.

● Undertook responsibility of organizing Annual Cultural Fest as a Core Committee member. ACHIEVEMENTS

● State Level HandBall Player

● District Level Chess Player

INTERESTS AND HOBBIES

● Interests – Sports.

● Hobbies - Travelling, Cricket, Handball, Chess

I hereby acknowledge that the information furnished above is correct to the best of my knowledge.

(Govind Jaiswal)

Contact this candidate