Customer Service Store Manager
Resume:
Steven Salmons
Port Charlotte, Fl. 33952 *****.*******@*****.***
Certified phlebotomy technician from Pasco-Hernando State College Brooksville, Florida, with exceptional customer service skills and management experience. Excels in patient communication. Experienced Emergency Medical Technician, firefighter and fire officer with organizational and multitasking abilities in emergencies and extensive emergency leadership.
EDUCATION AND CERTIFICATIONS
Phlebotomy Technician Graduation: May 2018
Pasco-Hernando State College
Brooksville, Florida
Fire Officer 1 and 2 Graduation: June 2007
Oakland Community College
Farmington Hill, Michigan
Firefighter 1 and 2 Graduation: June 2001
Oakland Community College
Farmington Hills, Michigan
Emergency Medical Technician / Fire Service Graduation: January 1999
Penn State University
Beaver Falls, Pennsylvania
Emergency Medical Technology Graduation: June 1983
Madonna College
Livonia, Michigan
Clinical Experience and Skills: Experienced venipuncturist, Emergency Assessment, Vital Signs, Emergency Care, Infection Control, Patient Education,
BLS for healthcare personnel
FEMA Certified in Incident Command
EXPERIENCE
Mastech, 800 South Douglas Rd. 12th Floor, Coral Gables, FL 33134 April 2013 – January 2017
Subcontractor for Direct TV
Installation and Service Technician
Installation of home and commercial satellite systems
Service of satellite systems
Training new technicians and retraining existing technicians
Customer service
Multiband, 22515 Heslip, Novi MI 48375 May 2004 - March 2013
Subcontractor for Direct TV
Installation and Service Technician
Installation of home and commercial satellite systems
Service of satellite systems
Training new technicians and retraining existing technicians
Customer service
Orion Township Fire Department, 2525 Joslyn Rd, Orion, MI 48360 October 1999 – March 2013
Firefighter / Fire Officer – Lieutenant / EMT
Responding to emergency medical and fire calls
Driving and operating various types of fire apparatus
CE classes to remain current on all medical and fire procedures
Half Off Card Shop April 1998 – November 2001
Store Manager
Responsible for day to day operations of retail store
New store setup and remodeling
Planogramming
Customer Service
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