Lena Gaju

*** ******* ** *,

Ottawa, ON, Postal code K1R 5E1

613-***-****

Email : adegtt@r.postjobfree.com

Objective: Seeking a job as a Customer Service Representative HIGHLIGHTS OF QUALIFICATIONS

Ability to assess customers’ needs to achieve satisfaction

Excellent communication skills both in English and French

Enjoy exceeding customer expectations

Strong analytic and problem-solving skills

Work well under pressure and able to cope calmly in crisis situations

Self-motivated; able to set effective priorities to achieve immediate and long-term goals

Standard First Aid with CPR

Strong computer skills

Detailed oriented and great at multi-tasking

EDUCATION

High School 2013- 2019

École Secondaire Public De La Salle, Ottawa, ON

College

Seneca College of Applied Arts and Technology 2019- VOLUNTEERING EXPERIENCE

Coordinator at the multicultural Diner June 2018

École Secondaire Public De La Salle, Ottawa, ON

• Responsible of coordinating volunteers

• Ensure the fluidity and success of the event

Program Assistant for the homework program Nov. 2017-June 2018 CESCO, Ottawa, ON

• Help newcomer’s student with homework

References available upon request

• Assist in the settlement program for newcomers

• Teach English to newcomers

Tutor Feb. 2018 -May 2018

Family Service Center, Ottawa, ON

Organizing athletic events Sept. 2018 -June 2019

École Secondaire Public De La Salle, Ottawa, ON

• Sports Gala 2017-2018

• Volleyball tournaments

• Intramural games

Previous Work Oct 2018 - Feb 2019

Shopper Drug Mart cashier and Post office

References available upon request

Contact this candidate