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Operations Manager

Location:
Winston-Salem, NC
Posted:
July 09, 2020

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Resume:

Thomas W. Marsh, Jr.

**** ******* **. 336-***-****

Winston-Salem, NC 27106

adegld@r.postjobfree.com

EXPERIENCE

Operations/Logistics Supervisor

Central States Mfg., Inc. Mount Airy, NC 2017-Present

. Provide day to day leadership of assigned areas - currently manages plant inventory and supply chain.

. Supervises employees and maintains safety, quality, efficiency, throughput, and assists other production areas to insure >98% On Time deliveries

. Works with sales and site management to execute daily production plan, site and company initiatives - maintains a close relationship with sales team to insure proper inventory levels are maintained to meet demand.

. Safety chairperson for the Mount Airy plant. Conducts monthly safety meetings and is involved in all plant corrective actions for safety occurances.

. Able to route deliveries, schedule drivers, and dispatch routes when Logistics department is unavailable.

Operations Manager

Fleetgistics, Winston Salem/Charlotte/Raleigh, NC 2016-2017

. Manage multiple owner-operator delivery teams in the delivery of auto parts for Auto Supply Co.

. Responsible for all P&L functions including payroll and revenue/expense projections.

. Maintain all DOT records for owner-operator delivery teams.

. Six Sigma White Belt certified - 2016.

Terminal Manager –

Eagle Transport Corporation, Greensboro, NC. 2014-2015.

. Manage 26 petroleum and chemical drivers, 3 dispatchers, and 2 mechanics.

. Responsible for scheduling, dispatching, and delivery of over 500,000 gallons of

gasoline and chemical products daily.

. Maintain compliance with Department of Transportation (DOT) guidelines for 17

tractors and 22 trailers (commercial)

. Responsible for all Terminal Safety functions

. Responsible for all P&L functions including payroll and revenue/expense projections.

Revenue increased by over 30% in 2015.

. Knowledge of AS400 system and Qualcom.

Operations Manager –

Dynamex, Inc. (In-home delivery carrier for Sears), Greensboro, NC, 2009-2014.

CEVA Logistics 2006-2009. Dynamex, Inc. awarded new contract with Sears.

. Manage multiple owner-operator delivery teams.

. Responsible for all P&L functions including payroll and revenue/expense projections.

. Investigate and settle In-home damage claims.

. Maintain Sears’ standards on In-home customer survey scores and delivery completion

percentages. In 2007 ranked #1 in the Nation on overall scorecard. In 2008 & 2009 finished

in the top 10 in the Nation. In 2010 & 2011 ranked in the top 15% in the nation

. Ensure compliance with all Sears and CEVA/Dynamex In-home delivery and customer

service standards.

. Facilitate compliance with Department of Transportation (DOT) guidelines.

. Kaizen (8 hours) training for continuous improvement.

EDUCATION

Bachelor of Science in Business Administration

Double major in Management and Marketing

Appalachian State University, Dec., 1994

ACTIVITIES

. Sponser for American Red Cross Blood Donation - CSMI 2020

. SWFLL Assistant Softball Coach for Majors Softball – 2014

. SWFLL Assistant Softball Coach for Minors Softball – 2012-2013

. YMCA Assistant Soccer Coach for 5-6 year olds – 2008

. Member, Board of Directors, Seagrove Volunteer Fire Department 2004-2006

. Volunteer Firefighter, Seagrove Volunteer Fire Department 2001-2006



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