PERSONAL DETAILS
Identity Number : 901***-****-** 1
Residential Address : 487 Moroka Swallows
Mohlakeng
Randfontein
1759
Contact Number : 078-***-**** /067*******
Email Address : *******************@*****.***
Drivers License : Code 10
Nationality : South African
Gender : Female
Marital Status : Single
Health : Healthy
Home Language : Siswati/ Setswana
Other Languages : English
Criminal Offence : None
EDUCATIONAL QUALIFICATIONS
Institution : Westcol TVET College (Randfontein)
National Vocational Certificate : Office Administration Highest grade pass : Grade 12 (Level 4)
Major Subjects : Mathematical Literacy
English
Life Orientation
Business Practice
Office Data Processing
New Venture Creation
Office Practice
POST GRADE : Public Relations
Subjects Passed : Information Processing N4
Computer Practice N4
Office Practice N4
Communication N4
Subjects Passed : Information Processing N5
Public Relations N5
Office Practice N5
Communication N5
Subjects Passed : Public Relations N6
Office Practice N6
Communication N6
QUALIFICATION IN CALL CENTER
Institution : Witsridge College
Course : Call Centre Training
Duration : One Week
Experience : 6 Months
COMPETENCIES
ADMINISTRATOR : Sending Out Appointment
Maintaining and monitoring Business Files and
Documents
CALL CENTRE : Answering Telephone in a good business manner Greeting and speaking to a customer in a polite
way facilitating affective communication within
the organization and clients excellent telephone
etiquette
PERSONAL ASSISTANT : Respect Privacy, dignity and need of people Diarizing appointments and meeting
Meeting deadlines
Willing to undertake training to ensure effective
use of resource
SKILLS : Typing Skills
Answering Telephone
Sorting out filing
Data Capturing
Managing files
Programs and printing
Mail Merge
Organizing Email
Ability to deal with clients difficult or not
WORK EXPERIENCE
Institution : Westcol
Position : Student Assistant in Registration
Institution : Rodgers and Sons Driving School
Position : Learners License Instructor and Booking Company : Dischem Pharmacies
Position : Cashier
Duration : 4 years
Hobbies : Reading books, jogging and going to church REFERENCE
Contact Person : Hendrik Moilamashi
Contact Number : 083*******
Contact Person : Lorna Nortons
Contact Number : 076-***-****