Sales Executive Customer Service

AL ABBAS NOORADDEEN MOHMED

Mobile number: +971-*********

Landline number: +971-********

Email: ************@*****.***

OBJECTIVE

A Reservation and Ticketing Agent Currently Seeking To Expand His Experience and Skills.

SKILLS AND ACHIEVEMENTS

Fluent in Arabic and English speaking and writing.

Background knowledge of MS office (specifically word, excel and PowerPoint).

Knowledge in Amadeus System.

Interpersonal and presentation skills acquired from participating in a few number of debates during university studies and presenting class assignments in front of class mates, in addition to making for recent job about their products.

Team work skills gained from engaging in group assignments conducted as part of completing university studies and working with colleges to achieve overall sales target.

Leadership skills acquired from being a group leader for a number of assignments during university studies.

Ability to work under pressure as managed to submit all university assignments on time with no delays, also having to be calm in a rush environment in recent job.

EDUCATION BACKGROUND

2016 – AL Khwarizmi International College

International Air Transport Association (IATA).

Foundation (DTTF).

2014 – 2015 – AL Khwarizmi International College

ADBA – Associate Degree in Business Administration in Human Resources. 2012 - Association of Certified Chartered Accountants (ACCA)

Papers F1 - F9: Exempted as part of university studies.

Paper P3: Passed with a grade of 50%.

Currently undertaking papers P1, P2, P4 and P5.

2009 - 2012 - Asia Pacific University (APU)

Duel degree program of Bachelors of Arts (with honors) in Accounting and finance from APU and Staffordshire University (SU).

Second class honors 1st division.

Acquired a credit grade for Accounting and finance project as final year project which addressed issues of adopting International Financial reporting Standards

(IFRSs).

Relevant modules completed: Financial accounting 1 and 2, business and communication skills, company accounts, financial management and reporting, corporate finance, management accounting techniques, financial modeling, strategic financial decision making and forensic accounting. 2006 - 2009 - Private Modern School

Graduated secondary school with 92% overall grade. WORK EXPERIENCE

Jan 2016 – Feb 2017 Etisalat

Retail Sales Executive.

Which includes customer service, customer support, achieving sales target and handling complaints.

Nov 2017 – Mar 2020 Omeir Travel Agency

Reservation and Ticket Issuance Through Amadeus And Sabre GDS.

Corporate Travel.

Hotel And Transfer Arrangements.

Visa Issuance And consultancy.

Sales Reports Arrangements.

Conducting Regular Training.

INTERESTS AND HOBBIES

Previous member of university taekwondo and football clubs.

Marital arts.

Reading.

Traveling.

OTHER INFORMATION

Currently studying for a professional qualification presented by the Association of Certified Chartered Accountants (ACCA).

Driver’s License.

REREFERNCES

Personal and professional references will be provided upon request.

Contact this candidate