Customer Service Manager
Resume:
P E T E R O G U N R E M I
C L I E N T R E L A T I O N S H I P P E R S O N N E L
S U M M A R Y
P R O F I L E E D U C A T I O N
Name
Peter John Ogunremi
Address
Ajah, Lagos State
*********@*****.***
Phone
+234 813-***-****
linkedin.com/in/peter-ogunremi
W O R K E X P E R I E N C E
Knowledgeable and dedicated
customer service professional
with extensive experience in the
Technology Industry.
Solid Team Player with outgoing,
positive demeanor and proven
skills in establishing rapport
with clients. Motivated to
maintain customer satisfaction
and contribute to company
success.
B.Sc. Economics
Second Class Honors
University of Ilorin
2018
Senior Secondary School Certificate (SSCE)
Chapel Secondary School
2013
Facilitated new client relationships and maintained existing ones Responded to customer requests, offering excellent support and tailored recommendations to address needs
Collaborated with staff members to enhance customer service experience and exceed team goals through effective customer satisfaction rates
Liased between customers and internal departments
Corresponded through email, telephone and in-person meeting to resolve client concerns
Trained new personnel regarding company operations, policies and services
Recommended product or service to customers.
Developed skills in Field work and Administrative duties. Monitor Healthcare Limited - Ikeja, Lagos State
Client Service Executive
Federal Road Maintenance Agency (FERMA) - Abeokuta, Ogun State
National Youth Service Corp (NYSC)
Communication
Critical thinking
Analytical Skills
Teamwork
Fast Learner
Adaptability
Leadership
MS Office - Word and Excel
Problem Solving
Time Management
Jan 2019 - Present
Jan - Sept 2019
Diploma in Project Management (In
view)
Shaw Academy
August 2020
C E R T I F I C A T I O N S
S K I L L S
National Youth Service Corp (NYSC)
[Discharge Certificate]
October 2019
Contact this candidate