Employee Relations Customer

TESIB RAHMAN

Team leader

Flat no - **,, Block - 5, Jahra,, Kuwait +965-********

********@*****.***

CAREER OBJECTIVE

To obtain a position that will enable me to use my strong organizational skills, decent educational background, and ability to work well with people.

EXPERIENCE

Oreedoo

Team leader

01-04-2015 - 01-06-2018

Oversee workers who respond to customer inquiries, Performance reviewing. Setting targets for both individuals and teams,

Customer Caring, Customer Satisfaction, Seller to buyer relation handling, Critical Issue Solving.

Al Arkan United company

HR

01-06-2018 - Still working.

Recruiting, Employer-Employee Relations Outlooking, Compensation and Benefits, Training and Development, Scheduling, Employee Relations Management

EDUCATION

Integrated Indian School, Kuwait.

Class 10th

5.5 CGPA

2014

Integrated Indian School, Kuwait.

HSSC (COMMERCE + INFORMATICS)

50%

2016

TESIB RAHMAN

TECHNICAL SKILLS

Microsoft Office (Excel, Word, PowerPoint & Access Knowledge)Analytical Skills, Calculating, Compiling Statistics, Data Mining, Documentation, Modification, Quantitative Reports, Graph MakingGood computer knowledgeSchedule Management - Budget Planning, Performance Review, Scheduling, Task ManagementTechnical - Client Relation, Email Writing, Requirements Gathering.Coding and Programming - Basic knowledge of MMC, MFC,SQL and Java

PERSONAL STRENGTHS

Flexibility and adaptability, Quick Learner, Stress Tolerance, Critical Decision Making, Positive Attitude, Responsible, Self Motivated, Punctuality.

PERSONAL PROFILE

Date of Birth : 28/12/1995

Marital Status : Single

Nationality : Bangladeshi

Known Languages : English, Hindi, Urdu, Arabic, Bangali. Hobby : Reading Swimming Sports Travelling

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