Desktop Support Vmware

RESUME

ALEXANDER A S

***, ****** *****, *

st

street,

Thiruverumbur,

Trichy- 620013

Mail: *****************@*****.***

Mob:+91-834*******

Seeking a position as an IT Infrastructure Operation Management to utilize knowledge and abilities to support the growth of the organization and professional growth while being resourceful innovative and flexible

Course Institution Year of Passing Percentage

Diploma in

Computer

Engineering

Government Polytechnic

College,Srirangam,-620012

2016

71%

SSLC

Mukkulathor High School

Thiruverumbur,Trichy-

620013

2012

68%

Undergone Apprenticeship Training as System Administrator Bharat Heavy Electricals Limited from March 2017 - March 2018.

Skills:

Installation and configuration of Windows Server & workstation, Windows operating systems on 32 and 64 bit architecture

Good knowledge of Linux, Installation of Linux in different modes. Installation and up gradation of OS, Kernel and additional Packages using RPM and YUM

User administration and password policy management. Knowledge in booting and shutdown procedure

Configuration of swap.

Having the knowledge of creating LVM.

Good understanding of error logging subsystem

Administrating Windows, VM Ware, and Linux server systems. Provided backup and restore solutions to the internal engineering environment. Maintained Employee users accounts and access to the compute environment. Installation and Maintained RAID Configuration

Managing and Administrating all user domains and accounts.

Create and maintain AD environment management documentation on as as-necessary basis

Developed organizational units in Active Directory (AD) and managed user security with group policies.

Knowledge and troubleshooting skills for Group Policy on local workstations and servers

Design installation, management and routine upgrades of VMWARE infrastructure

Design, develop and maintain automation of VMWARE infrastructure management

Troubleshoot server network configuration problems

Installation and Configuration of Active Directory / DNS / DHCP / AV Servers

Trouble shooting Desktop connectivity, cabling, Hubs, Switches

Networks protocol support and TCP/IP configuration. Assisted users in daily operational issues

Mainly handling networking of LAN, IP address, configuration of routers and maintenance of all types servers & Internet

Handling Wi-Fi (wireless internet) and rectify the problems

Experience in Server Hardware Knowledge, Monitoring & Administration

Hardware configurations and repairs and installs (Modems, scanners and Printers)

1.4 years of experience in IT SUPPORT.

Organization – Government college of Engineering-Srirangam,Trichy-12 Role – Technical Assistant

Duration-Nov2018-Oct2019

Responsible for server resource availability for the applications& database, and troubleshooting of windows OS related errors

Installation of Windows Server2008, Windows server2012, Windows8, Windows7, Windows10.

Providing technical support to all department.

Installing, configuration and troubleshooting network routers, switches and network printers

Password reset and password unlock of users.

Giving internet common Drive folder access to users.

Creating user accounts, permissions for university examination

Installing, configuration software example( .net,java,putty,eclipse ide,VMware,Android studio,etc)

Troubleshoot server network configuration problems

Knowledge and troubleshooting skills for Maintenance of all computer related equipment’s.

Design installation, management and routine upgrades of VMWARE infrastructure

Design, develop and maintain automation of VMWARE infrastructure management. Organization – Hitachi Systems Micro Clinic Pvt.Ltd(vendor of BHEL) Role – Desktop support

Duration- June2018-Aug2019

Creation & Deletion of user Delegation of Rights, Managing their Mailbox, and Creation Distribution list, Mailboxes on Exange Server 2010

Installing, configuration of Outlook mail and data recovery

Managing and Administrating all user domains and accounts.

Installation and Configuration of Active Directory / DNS / DHCP / AV Servers

Experience in Server Hardware Knowledge, Monitoring & Administration

Create and maintain AD environment management documentation on as as- necessary basis

Developed organizational units in Active Directory (AD) and managed user security with group

Configuration & Troubleshooting of stand lone & network printers.

To provide Wi-Fi to user and also configure Wi-Fi setting to their workstation.

Configuration & Troubleshooting of thin clients,desktops&loptops.

Handling vendor call and regular follow up with them.

Troubleshooting of network & domain related issues.

Involved in the various activity of server and networks.

Co-ordinating with the client and resolve the technical and non-technical issues.

Looking after the customer escalation and reaching up to the customer satisfaction

Troubleshoot server network configuration problems

Experience in Server Hardware Knowledge, Monitoring & Administration

Setup computer systems and related equipment

New configurations, new built new customs systems

Trouble shooting systems and networks and printers Marital Status : Single

Nationality : Indian

Date of Birth : 06 May 1997

Father Name : Antony samy A

Languages : English, Tamil

DECLARATION

I here by declare that the details furnished above are true to the best of my knowledge PLACE:

DATE : (ALEXANDER A S)

Information

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