ALBARRAN JENNY

**** ******* ***. ******** **, ***12

310-***-****

adefys@r.postjobfree.com

OBJECTIVE

I have been working on customer service over 6 years in different departments, I like teamwork and I can handle situations under pressure always keeping it in a respectful manner, I believe that the quality of the service I could provide to our guest, it would give them a great experience and they will comeback, I’m able to up sale and always I’m always careful in keeping the business costs under the budget.

EXPERIENCE

Field Fresh Foods

14805 s San Pedro St. Gardena CA, 90248 310-***-****

Production, Quality Control Oct 2001- Jun 2003

I was in charge of cutting, packing the product, I became team leader and I was moved to Quality Control were I had to verify temperatures, weights, Hygiene of the product and have the personal who sorted the product to separate those items that didn’t meet the standards of quality.

Ritmo Latino

Huntington Park, Los Angeles CA, Jul 2003 – Nov 2007

Cashier, Sales, Store Manager and Ticket Master sales and customer service

I was a cashier at the store for a few months, after that I manage costumer service at the store and by the phone at Ticket Master, I had to handle in the store sales as well as sells by the phone of several events like concerts, sports, etc. I became Manager Assistant where I learn to run the store and handle up to 15,000 dlls in cash sales plus debit and credit card transactions, I was offered to open my new store in Las Vegas Nevada where I moved to run the store as Manager of that store and I had 10 employees under my supervision, I trained people and I was able to solve claims and issues related with the store.

Mucho Mexican Cousine

Hermosas Beach CA,

April 2009- July 2010

Server-Hosts

I started as hostess and I greet the guests as soon as they walked in, I took them to the table and explain our specials, I would take reservations and answer the phones, then I had the chance to serve tables, I learned about ingredients in drinks and ingredients in the food so I could help people to make their best choice, especially those who had certain allergies, I was able to had regulars who used to come to see me because the like the service as well as the food.

Source HOV

Carson Ca,

October 2015 – May 2016

Quality Control

I was in charge of verifying that the files that were scanned, had been properly scanned and the they could be process to be filed in a Computer, we were helping different companies to keep a better control of their files in paper so they can keep all this information in digital storage.

Uber

October 2018 - January 2020

Driver

I was able to take people to different locations and I had a little more experience on customer service trying to provide a cordial service so I could get a better rate and even been able to earn tips, I drove different people with different requests and this taught me to read people a little bit more.

EDUCATION

National Bartender School

11421 E Carson st. Unit H Lakewood CA, 90715

Certified Bartender

English Lynwood community Adult School

11277 Atlantic ave. Lynwood, CA 90262 310-***-****

English as a Second Language

Colegio de Bachilleres (High School)

Del. Gustavo a Madero, Ciudad de Mexico,

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