Quality Engineer Customer
Resume:
Rick Evans
Grand Rapids, MI *****
***********@*****.***
Education
Cornerstone University, Grand Rapids, MI
Master’s Degree in Management Bachelor’s Degree in Business Management Grand Rapids Community College, Grand Rapids, MI
Associate’s Degree in Quality Science
American Society for Quality Certifications
Quality Engineer
Quality Process Analyst
Six-Sigma Green Belt
Quality Improvement Associate
Quality Auditor
Quality Inspector
Quality Technician
Summary
Experienced Quality Professional with in-depth understanding of advanced quality engineering, process/product auditing, statistical analysis and quality improvements. A genuine team player with outstanding analytical and problem solving capabilities who is committed to organizational success. Skilled at building and maintaining positive customer / supplier relationships while working to resolve issues and improve quality. Data driven, diplomatic and professional. Masters and Bachelor’s Degrees (Cornerstone University).
Supplier Development
Advanced Product Quality Planning
Production Part Approval Process
ISO-9001 / IATF-16949
Quality System Improvements
StatisticalAnalysis & QualityAudits
Professional Experience
ABC Technologies, Inc., Wyoming, MI. Global Tier 1 supplier of Automotive components 06/2019—present Quality Systems Engineer.
Administer and Maintain Document Control System
Lead Auditor for Internal Audits
Administer and Maintain Layered Process Audit system
Lead interactions with Registrar company
Facilitated Quality training
Responsible for software administration
Mayville Engineered Company, Inc., Wayland, MI. Metal Fabricator 04/2018—04-2019 Quality Engineer.
Maintained and documented internal quality processes and procedures
Lead Supplier corrective action teams that reduced customer rejections by 80%
Created PFMEA's and Control Plans
Authored inspection and operational instructions
Directed workers engaged in auditing, measuring and testing of product
Lead problem solving teams that drove over $80,000 of VAVE savings Yanfeng Automotive Interiors, Holland, MI. Global Tier 1 supplier of automotive interiors. 3/2015—04/2018 Advanced Quality Engineer.
Lead in the development and submission of all APQP and PPAP documents
Responsible for compliance to Customer-specific launch requirements
Co-lead DV/PV builds
Resolved Customer and Supplier related product and process concerns
Responsible for on-time launch activities
Gill Industries, Inc., Grand Rapids, MI. Global Automotive supplier of welding’s and stampings. 6/2012—3/2015 Quality Engineer.
Provided support and direction from program launch through program life Rick Evans
Grand Rapids, MI 49525
***********@*****.***
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Reviewed supplier PPAP submissions
Lead resolution of all product/process related concerns and all continuous improvement activities
Responsible for internal and external root cause corrective actions
Completed electronic storage of all hard-copy customer & supplier PPAP documents for easy retrieval
Removed/commonized components for over $100,000 savings in VA/VE activities ASQ Section #1001, Grand Rapids, MI. Knowledge-based global society of quality professionals. 9/2009—present QualityAuditor and Quality ProcessAnalyst Instructor.
Designed, developed and taught the Certification refresher courses
Secured suitable facilities to hold the classes
Prepared students for the arduous exam process
Evaluated students as to their respective Quality knowledge and experience to meet their needs for exam prep Stryker Instruments, Kalamazoo, MI. Fortune 500 Medical Device manufacturer. 7/2009—6/2012 Senior Supplier Development Quality Engineer.
Introduced and rolled out APQP/PPAP methodology to medical supply base
Lead program launches and component redesigns at multiple suppliers
Worked with suppliers to resolve concerns and develop stronger relations for driving improved supplier performance, overall quality, process control, supplier CAPA resolution and regulatory compliance
Responsible for assessment and development of component qualification, process controls, Protocol/Report creation and review, and verification and validation (IQ/OQ/PQ) for sourced products
Investigated and resolved supplier related issues
Co-lead design/print changes, Risk analysis and process improvements
Developed departmental documents for faster/easier review of data
Developed my supply base that resulted in a 54% supplier DPM reduction ADAC Automotive, Kentwood, MI. Tier-1 leading global manufacturer of automotive components. 9/2004—3/2009 Quality Systems Engineer / IMDS Coordinator.
Quality Lead for multiple Tier-1 customers for successfulAPQP and PPAP document’s submission
Executed internal audit program as Lead Auditor for TS-2-16949, including customer specifics
Reviewed supplier-submitted documentation
Provided support and direction from program launch through any/all program changes
Resolved Customer and Supplier product/process related concerns
Installed, administered, monitored and supported the company’s APQP software at multiple facilities
Created system to enable over 200 customer PPAP submissions within a 4-year period
Improved system to enable daily IMDS submissions to increase 10-fold
Participated on teams that came up with over $600,000 in VA/VE savings
Developed and taught classes on APQP & PPAP process and their applicable documents
Taught ASQ CQE Refresher class to Quality Engineers
Co-lead developing on-line Control Plan and PPAP databases
Developed electronic submission and retention of customer documents Abilities and Interests
Experienced with designing, developing and teaching various Quality, technical, software and computer-related curriculum. Knowledge of GD&T, FMEA, SPC and Capability Studies. Initiated, organized and participated in various Quality Improvement activities. Worked with the following quality-related software packages: DataLyzerSpectrum, FMEA-Pro, SQCpack, StatGraphics, Minitab. Intermediate-level understanding of American Sign Language (ASL). Past Member Value Taskforce Chair and past member of the Grand Rapids’ Section #1001 of American Society for Quality (ASQ) Leadership Committee.
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