Sales Representative Customer Care

MAKOMERO SYLVIA

SALES REPRESENTATIVE

PERSONNEL INFORMATION

Nationality :Ugandan

Sex :Female

Marital status :Single

Visa Status :Visit Visa

Mobile :056*******

Email :**********@*****.***

CAREER OBJECTIVE

Take advantage of my sale skills and grow up with my future employer to reach the target and win the market as per the expected goals.

WORK EXPERIENCE

THE PETSHOP (UAE) 2017 Sept to 2019 Nov)

POSITION SALES ASSOCIATE /CASHIER

RESPONSIBILITIES

Make daily sales report & send to management

Inventory controlling

Welcoming customers on arrival at the shop.

Converting customers from browsing to shopping.

Contributing to the reach the shop targets by upselling &cross selling.

Helping customers to settle bills at the cashier till.

Creating a friendly relationship with customers to retain them back.

Closing and sending daily sales reports to the manager.

Merchandising items to maintain an attractive display to increase sales.

RUSSO’S NEW YORK PIZZERIA(UAE) 2015 to2017

POSITION HOSTESS / WAITRESS / BARISTA / CASHIER / DISPATCHER

RESPONSIBILITIES

·Providing a warm welcome for customers.

·Ensure that guess should be all the time safe, happy, satisfied to guaranty his second visit.

·Learning the names of & building relationships with regular customers.

·Ensure timely delivery of all food & beverage items to customers.

·Understand menu content and keeping up to date with any menu changes.

·Answer guest queries in a polite and helpful manner.

·Ensuring all hotel corridors are kept clear from rubbish, glassware and crockery

·Looking after guests with special needs i.e. dietary requirements, allergies,

HASSAN GENERAL STORES (Egypt) 2012 -2014

POSITION: SALES PERSONNEL

RESPONSIBILITIES

·Participate to draw the different strategy to reach the sales objectives.

·Study the type of sales outlet and adjust content of sales presentations.

·Make and submit orders by referring to product literature and price lists.

·Gather current marketplace information on newly introduced products, delivery schedules,

·pricing, and merchandising techniques in order to monitor competition.

·Provide historical records by keeping records on customer inquiries and sales.

·Contribute to team efforts in accomplishing organizational goals.

·Diverting customers from browsing to shopping.

JAMBO COSMETICS 2008- 2010

POSITION: SALES REPRESENTATIVE

RESPONSIBILITIES

·Responsibility of the showroom (safety, cleaning, presentation, .. ).

·Creating nurturing relationship with guests through offering different opportunities whenever available.

·Receiving and following complaints from raising to receiving reply ( relationship with customers and administration).

·Helping clients for payments and transactions.

·Conducting sales promotions for our products.

·Ensuring customer satisfaction through good customer care and friendly attitude

ACADEMIC QUALIFICATION

2003-2004 Eagle's nest secondary Uganda Advanced Certification of Education.

SKILLS

·Basic Computer Skills

·An outgoing and likable personality

·Strong presentation skills

·Strong negotiation skills

·Good time management

REFEREES

Available upon request ( telephone number with names and email if any )

Contact this candidate