Social Media Manager

Jenna Wasserman

*** ********* **, ******** ******* NYC ********@******.*** 201-***-****

EDUCATION

Ramapo College of New Jersey, Anisfield School of Business Mahwah, NJ Masters in Business,, Business Management. May 2020 Ramapo College of New Jersey, Anisfield School of Business Mahwah, NJ Bachelors of Arts in International Business May 2016

EXPERIENCE

ProFixture USA Upper Saddle River, NJ

Global Supply Project Manager / Account Manager February 2017- Present

• Provides full project management assistance on projects including coordination of supplier information, pricing, RFQ’s quotations, shipping information, value engineering and general project administration.

• Communicates with clients in order to ensure efficient and timely production schedule.

• Prepares estimates for displays, which focus on a wide-range of products, such as cosmetic, sports, apparel and liquor.

• Focuses efforts on business development and researches opportunities in various sectors of the point of purchase industry.

• Focuses on the development and expansion of the global supply chain, specifically in the region of Asia.

• Develops and maintains long-term relationships with accounts and identifies opportunities to grow business with existing clients.

• Makes sure clients receive requested deliverables and services in a timely fashion

• Coordinates with staff members working on the same account to ensure consistent service

• Travels frequently to our office in China to ensure projects are running smoothly and efficiently.

The Orchard, Sony Music Entertainment New York, NY Rights Management Coordinator February 2017- February 2018

• Research and resolve rights-related issues, such as YouTube conflicts, 3rd party claims, and user disputes

• Provide an extraordinary level of support internally, and for clients, rights-holders and partners to ensure that content-related issues get resolved immediately

• Review, update and audit content maintained in YouTube's CMS with a high level of detail, speed, and accuracy, all based on strict deadlines

• Execute quality assurance, auditing and process improvement initiatives

• Basic comfort level and understanding of YouTube's CMS, and the delivery and management processes that go along with it (e.g. Content ID system, weekly fingerprint/delivery cycle, ingestion queue)

• Provide clear and concise comments/notes in various internal tools

• Work closely with the Lead and Manager of the Content Management Team, communicating issues and roadblocks pertaining to team projects and procedures Warner Music Group New York, NY

Global Digital Accounts Intern September 2015–May 2016

• Used Content Management Systems (CMS) to publish, edit, modify and improve YouTube content

• Created Unclaimed Video Reports and Top Video Reports in order to measure, track and understand video results

• Produced YouTube channel ‘Health Checks’ in order to improve content, such as descriptions, thumbnails and tags

• Added video campaigns to WMG’s YouTube channel in order to increase exposure and engage with new consumers

• Reviewed and fixed disputed video ownership conflicts and claims

• Used SoundCloud Deck in order to improve account portfolios and content management Design & Source Productions, Inc. New York, NY

Marketing/Project Manager Intern June 2015- August 2015

• Managed and organized supplier manual

• Researched various sustainable materials for products

• Followed up-to-date packaging trends

• Created presentations for possible clientele

• Helped draw-up products using Adobe Illustrator

Drive Safer, LLC Mahwah, NJ

Digital Marketing Intern, Paid Part-Time Employee December 2013- January 2015

• Worked with vendors and potential clients to meet company goals

• Helped revise social media content calendar for various platforms

• Created multiple articles to publish on company website

• Researched possible trends for numerous social media platforms

• Helped generate public relations strategies for company events

• Worked with Infusionsoft to help improve e-mail marketing Wahlrich Group, LLC New York, NY

Social Media Marketing Intern, Paid Part-Time Employee June 2013- January 2014

• Helped the company expand its use of social networking

• Researched possible clientele and competitors

• Generated new ideas on packaging and display work for future products

• Published monthly articles on company website

LEADERSHIP

Global Roadrunner Mahwah, NJ

Organization Member September 2015- May 2016

• Working to improve the Study Abroad Program at Ramapo College of NJ

• Educating students on the different programs available by creating presentation and presenting to various college classes

• Mentoring students that are interested in traveling, studying or working abroad

AWARDS & ACHIEVEMENTS

Outstanding Academic Achievement Award Mahwah, NJ

May 2016

• The Outstanding Academic Achievement Award is given each year to a graduating senior in each major

COMPUTER AND LANGUAGE SKILLS

Computer: Proficient using Microsoft Office, Excel, Power Point Proficient using Adobe Illustrator

Proficient using YouTube CMS (YouTube Certified)

Proficient using QuickBooks

Intermediate Spanish Language Skills

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