Customer Service Assistant

MALINI MUTHIAH

No *, Jalan Nilam *,

Taman Dato Yahya Shaban,

*****, *** *****, *****

Contact Number: +601********

Email: **********@*****.***

WORK EXPERIENCE

NEWVEST RECOVERIES SDN BHD

DECEMBER 2016 - JUNE 2017

Recovery Officer

Adept at developing comprehensive recovery reports following complicated instructions and negotiating successfully with past due credit customers.

KLC LANGUAGE CENTRE

AUGUST 2018 - CURRENT

Customer Service cum Admin Assistant

Maintains student records by updating account information, handling customer/ parents complaints, receive parents schedule request via phone call, email or WhatsApp, Purchasing and updating Stocks, attending and closing new enquiries, as well as preparing payment vouchers and invoices.

EDUCATION

Sijil Pelajaran Malaysia

DECEMBER 2016

EXTRA - CURRICULAR ACTIVITIES

NETBALL TOURNAMENT- DISTRICT LEVEL, 2016

PARTICIPANT SMK ULU TIRAM, JOHOR

KADET PERTAHANAN AWAM, 2013-2016

PARTICIPANT SMK ULU TIRAM, JOHOR

ENGLISH SOCIETY, 2014-2016

PARTICIPANT SMK ULU TIRAM, JOHOR

SKILLS

Leadership

Critical Thinking

Work Ethics

Teamwork

Interpersonal

Information Literacy

Technology Literacy

Microsoft Office

STRENGTH

Able To Work In Group &

Individually

Disciplined

Cooperative

Proactive

Independent

REFERENCES

AVAILABLE UPON REQUEST

LANGUAGES

BAHASA MALAYSIA

ENGLISH

TAMIL

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