Customer Service Food

MASIDI, MAZENGO CARMEL

Abu Hail Dubai United Arab Emirates

Mobile: +971*********

Email:************@*****.***

PROFESSIONAL PROFILE

Seeking a challenging position with a progressive organization that will effectively utilize my knowledge and expertise, where I can grow with the organization and prove to be an asset for its effective functioning, be a team player for the achievement of organizational goals and its success.

PERSONAL INFORMATION

DATE OF BIRTH : OCTOBER 7, 1985 NATIONALITY : CONGOLESE

MARITAL STATUS : SINGLE

LANGUAGES :ENGLISH, FRENCH, LINGALA,KIKONGO,SWAHILI

VISAS STATUT ; FINISH CONTRACT

QUALIFICATIONS

Motivated and hardworking

Flexibility in working conditions

Individual, skilled in problem solving

Responsible, efficient with an excellent work ethics.

Excellent interpersonal and communication skills.

Excellent customer service and public relation skills.

Creative solutions approach to problem solving.

Ability to perform consistently under pressure for long hours

Proven ability to work under pressured environment with less supervision.

COMPUTER SKILLS

MS Office (Word, Excel)

Email & Internet Explorer

EDUCATIONAL ATTAINMENT

COLLEGE/UNIVERSITY : UNIVERSITY PEDAGOGIC NATIONAL (UPN)

COURSE/DEGREE :HOSPITALITY

YEAR :2010

WORKING EXPERIENCE

COMPANY :ALAMAR FOOD (UNITED ARAB EMIRATES)

POSITION : WAITRESS

YEAR : 2018 TO 2020

DUTIES AND RESPONSIBILITIES

Prepare tables for meals, including setting up items such as linens, silverware, and glassware.

Provide guests with information about local areas, including giving directions

Prepares product food with good presentation

Garnish and decorate dishes in preparation for serving.

Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.

Check with customers to ensure that they are enjoying their meals and take action to correct any problems

Remove dishes and glasses from tables or counters, take them to kitchen for cleaning

Clean tables and/or counters after patrons have finished dining.

COMPANY :ROYAL CATERING SERVICES (UNITED ARAB EMIRAT)

POSITION : WAITRESS

YEAR : 2014-2018

COMPANY :ROYAL CATERING SERVICES

POSITION : WAITRESS

YEAR : 2014-2018

DUTIES AND RESPONSIBILITIES

Greetings customer politely

Greeting and serving customers.

Entertain the guest.

Escort guest to their table.

Inform guest of their special.

Present menu to patrons and answer question about the menu items.

Responsible to entertaining and assisting the customers upon entering the restaurant.

Monitor and control the cleanliness of the restaurant once at a time.

Responsible the cleanliness of the premises

Present menus to patrons and answer questions about menu items, making recommendations upon request.

Remove dishes and glasses from table or counter and take it bring to the kitchen for cleaning.

Supervise and coordinates activities of dining room personnel to provide fast and courteous service to customers.

Responsible for calculating the payments due from customers for goods and services and accepting various forms of payments.

I hereby certify that the above information mention is true and correct to the best of my knowledge and belief.

MASIDI MAZENO CARMEL

APPLICANT

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