Support Medical

PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

EDUCATION

MN MADISON NEWTON

****************@*****.*** 260-***-****

** * ****** **, **********, IN 46750

Goal-oriented Direct support professional with 3 years of experience in customer services industry. Dedicated to best-in-class care through individualized and personal treatment for nonverbal special needs patients. Expert in Words with training in Excel.

English Sign Language

expertise

Analytical problem solving

Verbal and written

communication

Writing assessments

Creative strategies

Team support

Direct Support Professional Pathfinder Services - 09/2017 - CURRENT Huntington, IN

Updated patient files with current information about vitals, behaviors and other data relevant to Direct Support Professional treatment planning.

Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement.

Transported individuals to medical appointments and other errands. Assisted disabled clients in any way necessary to facilitate independence and well-being.

Maintained clean, safe and well-organized patient environment. Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.

Cashier JC Penney Co Inc. - Huntington, IN 03/2016 - 09/2019 Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches.

Calculated change, accepted declining balance cards and other acceptable forms of payment, and issued receipts to customers. Interacted with customers and resolved customer complaints with friendly, service-oriented support.

Quickly and accurately counted drawers at start and end of each shift.

Processed shipments to complete timely updates of shelves and merchandise displays.

Huntington North High School, Huntington, IN 07/2016 High School Diploma:

CERTIFICATIONS

Huntington University, Huntington, IN

Animation

CPR certified through American Heart Association

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