Robert Carter

**** ********* ****

Baltimore, Maryland 21239

Centricity Business Project Manager

Summary

Highly organized professional with experience providing thorough and skillful analysis and support relative to electronic exchange of date, claims, payments, and eligibility. Excellent interpersonal skills, flexibility, and rapid decision-making ability demonstrated in fast-paced working environment. Skilled project manager, responsible for the secure and effective operation of all computer systems, related to applications, hardware and software that are used within a wide range of organizations.

Core Competencies

Windows 7, 98, 10, ME, XP and MSOffice

IDX BAR, PCS, DBMS, Security PLUS, PCX,

IDX EDI Toolkit 837 Claims, 835 Receipts

IDX Claim Form Generator

IDX online courses

IDX Web Framework

IDX HPA

HL7 Interface

AIX/VMS Operating Systems

CB 6.2

IDXTerm & IDXTend,

IBM System 36/AS400

IDX FDL

Cache

AVM (Ambulatory Visit Management)

ETM (Enterprise Task Manager)

Professional Experience

Experis Healthcare for Athena Health on-site at Columbia Medical Center, Ft. Lee, NJ September 2019 – December 2019

Centricity Business Subject Matter Expert

Providing support for Centricity Business’ revenue cycle system for the following modules: BAR, Patient Access Modules, Web, EWS Modules and eligibility through Experian.

Taking inbound calls from users experiencing issues and escalating trouble tickets for Centricity Business modules TES, Enterprise Wide Scheduling, Registration and Visit Management.

Managing claims, performing claims forms edits and making edits to Centricity Business dictionaries.

Researching fees and discovering why fees didn’t hit properly and making the correct changes if needed.

The George Washington University Washington, DC January 2012 – July 2018

System Information Support/Project Manager

Provides management of the project, system analysis and design for application systems based upon user needs and the capacity of the data processing systems.

Directs the analysis, design, estimating, development, documentation, testing, and implementation of new systems.

Responsible for third party systems integration into the Practice Management System.

End user support of Centricity Business version 6.0 and 6.2.

Develops and programs systems.

IDX claim form design and maintenance, EDI design and maintenance (835 receipts and 837 claims), Dictionary uploads and maintenance, monitor billing system integrity in the VMS/CACHE IDX billing system.

Testing and implementation of new applications.

Diagnosis and report IDX system problems using the Siebel System Diagnosis and report IDX system problems using the Siebel System.

Provide analysis and support relative to electronic exchange of data claims, payments and eligibility.

The George Washington University Washington, DC March 2010 – December 2011

IDX Senior Programmer/Analyst Centricity Business BAR module

Develops and programs systems.

Provides system analysis and design for application systems based upon user needs.

Responsible for third party systems integration into the Practice Management System.

IDX claim form design and maintenance, EDI design and maintenance (835 receipts and 837 claims), Dictionary uploads and maintenance, monitor billing system integrity in the VMS/CACHE IDX billing systems.

End user support.

Bassett Healthcare, Cooperstown, New York April 2009– February 2010

IDX HPA Programmer/Analyst

Programmer Analyst followed defined protocols to address business needs.

Identified problems and/or needs of the organization; addressed the problem by coding the programs needed to address the issues.

Followed protocols to conduct testing, implementation and documentation of the new applications.

Directed analysis, design, estimating, development, documentation, testing, and implementation of new systems.

Design functional interface specifications, testing and implementation of new applications.

Diagnosis and report IDX system problems using the VanWeb System.

Perform wipe clean and recreate of test uci’s as needed.

End user support, FTP files as needed.

University of Alabama Health Services Foundation, Birmingham, Alabama March 2000 - January 2009

IDX Senior System Analyst

Directs the analysis, design, estimating, development, documentation, testing, and implementation of new systems.

IDX claim form design and maintenance, EDI design and maintenance (835 receipts and 837 claims), FDL statement design and maintenance, dictionary uploads and maintenance, monitor billing system integrity in the AIX/CACHE IDX billing system.

Claim form design and maintenance: transmit electronic file to third part carriers, dictionary uploads and maintenance, review of billing system, design functional interface specifications, BAR analyst, testing and implementation of new applications, diagnosis and report IDX system problems using the VanWeb System.

Education

Associate’s degree in Data Processing, ITT College of Business 1983-1985

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