Robert Carter
Baltimore, Maryland 21239
Centricity Business Project Manager
Summary
Highly organized professional with experience providing thorough and skillful analysis and support relative to electronic exchange of date, claims, payments, and eligibility. Excellent interpersonal skills, flexibility, and rapid decision-making ability demonstrated in fast-paced working environment. Skilled project manager, responsible for the secure and effective operation of all computer systems, related to applications, hardware and software that are used within a wide range of organizations.
Core Competencies
Windows 7, 98, 10, ME, XP and MSOffice
IDX BAR, PCS, DBMS, Security PLUS, PCX,
IDX EDI Toolkit 837 Claims, 835 Receipts
IDX Claim Form Generator
IDX online courses
IDX Web Framework
IDX HPA
HL7 Interface
AIX/VMS Operating Systems
CB 6.2
IDXTerm & IDXTend,
IBM System 36/AS400
IDX FDL
Cache
AVM (Ambulatory Visit Management)
ETM (Enterprise Task Manager)
Professional Experience
Experis Healthcare for Athena Health on-site at Columbia Medical Center, Ft. Lee, NJ September 2019 – December 2019
Centricity Business Subject Matter Expert
Providing support for Centricity Business’ revenue cycle system for the following modules: BAR, Patient Access Modules, Web, EWS Modules and eligibility through Experian.
Taking inbound calls from users experiencing issues and escalating trouble tickets for Centricity Business modules TES, Enterprise Wide Scheduling, Registration and Visit Management.
Managing claims, performing claims forms edits and making edits to Centricity Business dictionaries.
Researching fees and discovering why fees didn’t hit properly and making the correct changes if needed.
The George Washington University Washington, DC January 2012 – July 2018
System Information Support/Project Manager
Provides management of the project, system analysis and design for application systems based upon user needs and the capacity of the data processing systems.
Directs the analysis, design, estimating, development, documentation, testing, and implementation of new systems.
Responsible for third party systems integration into the Practice Management System.
End user support of Centricity Business version 6.0 and 6.2.
Develops and programs systems.
IDX claim form design and maintenance, EDI design and maintenance (835 receipts and 837 claims), Dictionary uploads and maintenance, monitor billing system integrity in the VMS/CACHE IDX billing system.
Testing and implementation of new applications.
Diagnosis and report IDX system problems using the Siebel System Diagnosis and report IDX system problems using the Siebel System.
Provide analysis and support relative to electronic exchange of data claims, payments and eligibility.
The George Washington University Washington, DC March 2010 – December 2011
IDX Senior Programmer/Analyst Centricity Business BAR module
Develops and programs systems.
Provides system analysis and design for application systems based upon user needs.
Responsible for third party systems integration into the Practice Management System.
IDX claim form design and maintenance, EDI design and maintenance (835 receipts and 837 claims), Dictionary uploads and maintenance, monitor billing system integrity in the VMS/CACHE IDX billing systems.
End user support.
Bassett Healthcare, Cooperstown, New York April 2009– February 2010
IDX HPA Programmer/Analyst
Programmer Analyst followed defined protocols to address business needs.
Identified problems and/or needs of the organization; addressed the problem by coding the programs needed to address the issues.
Followed protocols to conduct testing, implementation and documentation of the new applications.
Directed analysis, design, estimating, development, documentation, testing, and implementation of new systems.
Design functional interface specifications, testing and implementation of new applications.
Diagnosis and report IDX system problems using the VanWeb System.
Perform wipe clean and recreate of test uci’s as needed.
End user support, FTP files as needed.
University of Alabama Health Services Foundation, Birmingham, Alabama March 2000 - January 2009
IDX Senior System Analyst
Directs the analysis, design, estimating, development, documentation, testing, and implementation of new systems.
IDX claim form design and maintenance, EDI design and maintenance (835 receipts and 837 claims), FDL statement design and maintenance, dictionary uploads and maintenance, monitor billing system integrity in the AIX/CACHE IDX billing system.
Claim form design and maintenance: transmit electronic file to third part carriers, dictionary uploads and maintenance, review of billing system, design functional interface specifications, BAR analyst, testing and implementation of new applications, diagnosis and report IDX system problems using the VanWeb System.
Education
Associate’s degree in Data Processing, ITT College of Business 1983-1985