Desktop Support Engineer

MANIKKAM. M V

E-Mail: ***********@*****.*** Address: No.127,Silambupalayam Street,

Mobile: 770-***-**** Podatur Pet, Tiruvallur – 631 208

Career Objective

Seeking a challenging and growth – oriented professional with committed and dedicated people, which will help me to explore myself fully and realize my potential, where I can utilize my technical background for the benefit of the organization.

Experience Details – SS Information Systems Pvt Ltd

Designation : Desktop Support Engineer

Duration : April 30, 2017 to March 25, 2019

Experience Details – Net Access India Pvt Ltd (Murugappa Group)

Designation : System Engineer

Duration : MAY 26, 2019 to Present

Responsibilities

Pc Assembling & all types of drives installation.

All types of Operating Systems Installing (Windows XP, Win 7,Win 8,Win 10).

Providing Operating system maintenance, management, customization and trouble shooting.

Installing Various Software as per the management Requirement

Providing desktop computer software and hardware support, configuration, repair, maintenance and installation. Troubleshooting of Virus related issues.

Cable crimping (Straight and Cross).

Configuring and Maintaining network and local Print.

Installation and maintenance of Antivirus and managing updates (i.e. MacAfee,Symantec,Kaspersky) .

Configuring and Troubleshooting Microsoft office outlook(i.e.O365,outlook 2013).

Installing, configuration & maintenance of Microsoft products.

Troubleshooting LAN issues, coordinating with Internet service providers for Internet related issues

Coordinated with vendors for hardware replacement and warranty related issues

Technical Skills

Proficient in windows-based environments, Internet and MS Office application.

Able to clearly understand the problem and find positive solution through use of trouble shooting, problem solving, team and communication skills.

Configure & Maintaining Active directory.

Knowledge in Windows 2008 Domain architecture

Installation, configuration DHCP server

Configuring and Maintaining Print services for the organization

Education Details

Course

Duration

Institute

Marks

B.E(CSE)

2012 – 2016

Dhanalakshmi Srinivasan College of Engineering and Technology,Chennai.

64%

HSC

2010 - 2012

Govt Boy’s Higher Secondary School,

Podaturpet

75.25%

SSLC

2009 - 2010

Govt Boy’s Higher Secondary School,

Podaturpet

87.8%

Attributes/ abilities:

Excellent interpersonal and communication skills

Self- motivated, methodical and process driven

A team player, continuous learner and proactive

Tenacious, independent and willing to take the initiative

Project Details

Project title - “Big-data in health care using cloud database with enhanced privacy”.

My Strengths

I believe in punctuality, preparation and planning for daily activities

Ability to learn new skills in short time

Accepting responsibilities and completing the task within the deadline

Personal Details

Date of Birth : June 02, 1995

Gender : Male

Marital Status : Married

Linguistic Skills : English & Tamil .

Father’s Name : Mr.Vasu .M S

Declaration

I hereby declared the above given information is true to the best of my knowledge and belief.

Date: Yours Truly,

Place: Chennai

(MANIKKAM.M V)

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