Customer Service Manager

JUDITH CHIAMAKA NDU

***************@*****.***

050*******

Dubai, UAE

KEY COMPETENCIES

OBJECTIVE

To work as a waitress in a challenging environment, contributing enthusiasm, dedication, responsibility and good work ethic while I build and advance my career as a professional waitress

EXPERIENCE

WAITRESS

Nordic Hotel, Abuja, Nigeria / September 2016 – October 2019

Meeting and greeting customers, building strong relationships and taking orders

Communicating with kitchen staff, relaying special requests and feedback.

Advising customers on meal choices and drink pairings where possible.

Opening and closing of restaurant, setting up and cleaning equipment.

Serving a range of drinks and food while continuing to build customer rapport.

Resolving complaints to achieve positive solutions for customers and restaurant.

Maintenance and cleaning of restaurant tables, chairs and decorations

Communicating with host to ensure continuity of service for customers

Provide excellent customer service

Ensure guest satisfaction

Up-sell when appropriate

Build personal connections

WAITRESS

Iris Hotel, Abuja, Nigeria / June 2013 – August 2016

Welcome customers in a friendly manner, provide menu

Take orders from customers for food and beverages, write down or memorize the orders and enter the information into the computer for transmittal to kitchen

Serve food and beverages promptly

Stay alert for customers’ requests

Perform other tasks assigned by supervisor or manager CORE SKILLS

Communication

Teamwork

Attention to detail

Multitasking

Time management

Flexible

Good Work Ethics

Integrity

PERSONAL INFORMATION

Name: Judith Chiamaka Ndu

Date of Birth: Sep 21, 1994

Nationality: Nigerian

Marital Status: Single

Languages: English (FLUENT)

Visa Status: Visit Visa

EDUCATION

ZOOLOGY / B.sc

Imo State University, Nigeria

2012-2016

HIGH SCHOOL CERTIFICATE

Government Secondary School,

Nigeria

2005 - 2011

IT SKILLS

MS Office

HOBBIES

Travelling, Cooking, Movies,

REFERENCES

Available upon request

W A I T R E S S / S E R V E R

Contact this candidate