PERSONAL DETAILS
NAME & SURNAME AMRA HOFFMAN
ADDRESS *** ****** *******, ******* *********
Greenstone Hill,
Edenvale
1609
CONTACT DETAILS 076-***-****
EMAIL ***********@*****.***
LANGUAGE English
Afrikaans
GENDER Female
RACE Coloured
EDUCATION & ACHIEVEMENTS
HIGHEST GRADE Matric 2010
SCHOOL Hottentots Holland Secondary
SUBJECTS English Home Language
Afrikaans First Add.
Mathematical Literacy
Life Orientation
Business Studies
Computer Technology
History
Skills:
Computer: (MS Word, Excel, Outlook, PowerPoint, Internet, Access, Automate & Pastel
Admin: Adept in Technology, Verbal & Written Communication, Time Management,
Resourcefulness & Detail-Oriented
WORK EXPERIENCE
COMPANY: Department of Justice - Mitchell’s Plain Family
Advocate Office
Position: Telecom Operator
Duties: Opening Files
Screening calls
Capturing Summons
Allocating of Summons
Correspondence (emails, post, public walk ins)
Arranging Court Rolls
Typing Court roll Memorandums
Typing Appointment letters
Capturing open files on Citrix
Receiving & Issuing of Settlement Agreement
Assisting Public
Assisting with Stats (annual, quarterly & monthly)
Handling Advocates Calendars scheduling appointment month in advance, Arranging reschedules, Unexpected cancelations
Duration 1 December 2015 – 06 December 2019
Reason for leaving: Resigned - Relocate to Johannesburg
COMPANY: The Foschini Group
Duties: Collections Agent
Customer service
Admin
Dealing with customer accounts
Duration: 07 July 2014 - 30 November 2015
Reason for leaving: Contract position
COMPANY: Web Help SA
Duties: Switch board
Customer service
Receptionist
Accounts management
Duration: 13 November 2013 – 30 June 2014
Reason for leaving: Resigned
COMPANY: Data Accountancy
Duties: Bookkeeping and Data capturing
Automate & Pastel
Admin/Receptionist/contacting clients directly to submit there receipts for capturing
Duration: June 2012 – November 2013
Reason for leaving: Temp position
COMPANY: MULTICHOICE/DSTV
Antenna Doctor Somerset West
Duties: Administration Clerk &Counter Clerk
Receive monthly instalments from Clients
Cash up daily
Handle telephone queries
Sell DSTV products
Duration: 01 December 2011 – 01 June 2012
Reason for leaving: Shop Closed
COMPANY: Joubert Attorneys
Duties: Administration Clerk
Get filing up to date
Prepare civil files for court
Duration: 1 month (Temp) – November 2011
Reason for leaving: Temp position
COMPANY: Phoenix Civil Engineering
Duties Procurement Agent
Duration: February 2011 – May 2011
Reason for leaving: Moved to George
COMPANY: Mr Price Sport
Duties: Cashier
Duration: December 2010 – January 2011
Reason for leaving: Causal worker
COMPANY: PROMOTIONS
Duties: Promo Agent
Duration: 2007 – 2008
Reason for leaving: Temporary position during school holidays
REFERENCES
COMPANY: WebHelpSA
Viloshnee Naidoo 072-***-****
COMPANY: DATA ACCOUNTING
Taswell Alfred (CMA) Cost and Management Accountant (Pen. Tech)
(f) 021-***-****
(c) 072-****-***
(e) ********@****.***
COMPANY: DSTV (ANTENNA DOCTOR)
Mrs C Hopkins: 083-***-**** /079-***-****
COMPANY: Joubert Prokureurs
Mariska Jordaan: 021-***-****
COMPANY: Mr Price Sport
Simone: 021-***-****
COMPANY: The Foschini Group
Supervisor: Gena: 076-***-****
COMPANY: Family Advocate Offices Mitchells Plain
Manager: Fred Arendse
MOTIVATION LETTER
I’ve acquired the following skills and experience in my personal capacity, which will
enable me to perform the task required of the position:
●Computer literate (MS Office – Word, Excel, Power Point, Outlook, Pastel)
●Administration and dealing with clients/customers.
●Excellent telephone skills (both in English and Afrikaans)
●Always willing to help and assist
●Team player
●Work on my own (take own initiative in getting things done)
●Deadline driven
●Professional and dress accordingly