Front Office Executive Assistant

RITU JAIN

Contact no: 958-***-****.

Email Id: *****.*******@*****.***.

PERSONAL PROFILE

Date of Birth : 12 march. 1977.

Marital Status: Single.

Nationality : Indian.

Languages: English and Hindi.

Hobby : Gardening, Meditation, Reading, Petting Animals.

CAREER OBJECTIVE

Very composed conscientious with 9 years experience of arranging and overseeing Front office and administration. Dealt with all enquire persistently and resolve client enquiries. Worked with profoundly sorted out corporate office sitting. Looking after dispatches, travel, hotel booking for senior management. Taken care of inner and outer calls and appointment scheduling. continually maintained a positive attitude while interacting with demanding clients. Fills in as the essential purpose of contact for both in-house and outside telephone and website enquiries .

EDUCATION

Graduation: Delhi University in year 1998.

SKILLS

Computers (basic MS Office, Excel,internet,social media)

Front office management

Administration management.

Skill development training provider.

EXPERIENCE

Studio1. EXECUTIVE ASSISTANT (April 2018 - February 2019)

RESPONSIBLE FOR : Preparing and editing Correspondence,communications, presentations and other documents.

Maintaining databases file and retrieve documents and reference materials. Conduct research, collect and analyse data to prepare reports and documents for projects.

Managing MD's schedules, appointments and travel & accommodation arrangements.

Arranged and coordinated meetings and event's record, transcribe and distribute minutes of meetings.

Monitor, screen and distribute incoming communications. managed all incoming calls and interact with incoming visitors.

Apar India College TRAINER (March 2017 - October 2017)

RESPONSIBLE FOR : Delivering training programme to 300 students on hospitality Operation, reservations systems, customer service, skill development and life skill training.

Orient Tiles. FRONT OFFICE EXECUTIVE. (May 2008 - September 2010)

RESPONSIBLE FOR : Keeping front desk tidy and presentable with all necessary materials (pens, forms, paper etc.) Greet and welcome guests.

Answering questions and address complaints.

Answering all incoming calls and redirect them or keep messages, receiving letters,packages, couriers etc and distribute them to the right department or person.

Prepare outgoing mail by drafting correspondence, securing parcels etc.

Checking, sorting and forwarding emails.

Monitoring office supplies and place orders when necessary and Keeping updated records and files. Monitoring office expenses and cost.

Take up other duties as assigned (travel arrangements, accommodation arrangements and schedules etc. Attending and helping customers to choose from best tiles.

Shivgiri suppliers pvt. Ltd. FRONT OFFICE EXECUTIVE.(October 2006 - January 2008)

RESPONSIBLE FOR : Keeping front desk tidy and presentable with all necessary materials (pens, forms, paper etc.) Greet and welcome guests.

Answering questions and address complaints.

Answering all incoming calls and redirect them or keep messages, receiving letters, packages, couriers etc and distribute them to the right department or person.

Prepare outgoing mail by drafting correspondence, securing parcels etc.

Checking, sorting and forwarding emails.

Monitoring office supplies and place orders when necessary.

Keeping updated records and files.

Monitoring office expenses and cost. Take up other duties as assigned (travel arrangements, accommodation arrangements and schedules etc.

Radisson. TELEPHONE OPERATOR (April 2005 - October 2006 )

RESPONSIBLE FOR : Answering and directing all external incoming telephone calls following Radisson’s telephone etiquette.

Handling room service, calls and texts organising deliveries to guests.

Answering guests calls assist them with their needs and enquiries and do follow ups.

Handling guest's complaints and took action to resolve the problem.

Handling guest's massages, takes wake up and calls, assist them for their enquiries about city or country.

Managing daily report of all internal and external calls and records and report to Supervisor.

ACHIEVEMENTS & AWARDS

Managed training and travel schedules and budgets for an organisation. Managed busy schedules and travel plans of corporate executives and directors while performing general office administration duties.

Contact this candidate