Data Analyst Software Engineer

Rahul Vincent Gerald

Seattle, Washington *****.*.******@*****.*** 512-***-**** www.linkedin.com/in/rahul-vg PROFILE SUMMARY

• An innovative thinker with 3+ years of experience in solving customer problems using data driven analytics, reporting and visualizations.

• Expertise in data visualization tools to build robust dashboards with the help of SQL, Python, Tableau, SSRS and SSAS. SKILLS AND TOOLS

Database : MS SQL Server, Oracle, Snowflake, Redshift Data Analytics & Reporting : SQL, Google Analytics, Advanced Excel, Tableau, Power BI, SSRS, SSAS Programming Languages : Python, R

Course Work & Tools : Advanced Database Management Systems, Data Warehousing - ETL, System Analysis Git, Jira, Microsoft Office, Dynamics 365 CRM

WORK EXPERIENCE

Data Analyst – Texas A&M University School of Innovation College Station, Texas September 2018 – May 2020

• Provided efficient and easy means for information retrieval of 5000 students; by implementing a data pipeline to ingest data into a student database and a dashboard with MS Access and Tableau.

• Led a cross-functional team of 6 students in targeted marketing efforts by analyzing survey responses using Excel and Tableau; increasing student signup by 5% for events.

• Created a dashboard to monitor & track student worker activities - daily timings, work completed and work to do; using google forms and Tableau; saving time and improving worker efficiency. Data Analyst Intern – Xevo Inc Bellevue, Washington May 2019 – August 2019

• Generated important business insights for higher management on activity trends of 100,000 customers; using which I conceptualized and created customer retention programs; increasing customer retention by 15%.

• Solely responsible to manage the entire data, metric and dashboard migration from redshift to snowflake. The entire project was completed with precision two weeks prior to the deadline (8 weeks); at a cost saving of $30,000.

• Created & managed a vendor acquisition dashboard for Xevo App; drove acquisition by signing 2 new vendors; generating base revenue of $50,000.

Software Engineer - Hitachi Solutions Bangalore, India January 2017 – March 2018

• Managed programs to expand communication to a larger customer base; in turn contributing to an increase in customer acquisition by 10% and reduce marketing expenditure by 12%.

• Designed a 256-page descriptive training manual and conducted comprehensive technical training sessions for senior marketing members on usage and functionalities of the marketing automation tool.

• Implemented workflows to deactivate clients with invalid email addresses; increasing efficient data storage by 10%, and cost savings by 12%.

ACADEMIC PROJECTS

NBA – Predictive Models

• Created statistical predictive models - logistic regression, KNN & decision trees on NBA data using R for placing pre- season bets.

• Presented outcomes of model accuracy using Tableau to determine which model would work the best. EDUCATION QUALIFICATIONS

Master of Science, Management Information Systems (MIS) GPA: 3.7/4.0 Texas A&M University, College Station, Texas August 2018 - May 2020 Bachelor of Engineering (B.E) in Information Science Engineering GPA: 3.6/4.0 Visvesvaraya Technological University, Bangalore, India August 2013 - June 2017

Contact this candidate