Scrum Software Developer

Louis Galicia

Houston, TX ***** 832-***-****

*********@*******.***

www.linkedin.com/in/louisgalicia

Value-driven and highly skilled senior IT professional with 19+ years of experience in information technology serving as Scrum Master, business analyst, and software developer. Certified Scrum Master with 7+ years of business application development using Agile methodologies to provide value producing, technology driven solutions while delivering strong and positive leadership, vision, and direction.

• Agile development • Project and release planning • Coaching & training

• Scrum • Risk analysis and management • Process improvement

• Kanban • Change management • Azure DevOps

• Scaled Scrum • Requirements analysis • VersionOne

• Project Management • Software development • IBM RTC Jazz Professional Experience

Improving Enterprises Houston, TX

BP - British Petroleum

Scrum Master 4/2018 – 4/2020

• Responsible for coaching and mentoring multiple teams in Finance, Operations, Training, and Application Development departments with the overall goal of organizational transformation to Agility; including embracing Agile values and principles, while delivering strong and positive leadership, vision, and direction.

• Serve the BP organization by leading and coaching the organization in its Scrum adoption, planning and launching Scrum implementations, helping employees and stakeholders understand and enact Scrum and empirical product development, and work with other Scrum Masters to increase the effectiveness of the application of Scrum at BP.

• Identify organizational impediments and work with Agility leadership team to create effective strategies to eliminate roadblocks and facilitate efficiency.

• Operate as servant-leader to remove impediments or barriers preventing team’s success.

• Work closely with the Product Owner to map out the long-term strategic direction of the product, establish milestones, and provide the long-term vision for the solution.

• Collaborate with development teams, Product Owners, and stakeholders to convert high level business process requirements into detailed functional requirements to be consumed by the development team.

• Guide and support Product Owner and development team with adoption and utilization of clear and concise product backlogs utilizing physical Scrum boards or Azure DevOps based digital boards to foster an environment based on transparency and clear communication.

• Educate the BP organization in the practice of creating quality epics, user stories, acceptance criteria, and prioritization practices for project backlog.

• Coach the importance of self-empowerment and self-organization to fill in the intentional gaps left in the Scrum framework.

• Collaborate with Azure DevOps (ADO) specialist to implement a Continuous Integration and Continuous Deployment (CI/CD) environment which reduces risk, improves team communication, and brings consistency to the build process.

• In a mentoring capacity, evaluate and enrich team members encountering issues with Scrum, performance, or team dynamics, so they can resolve the issues at the individual level and find success with the team. TATA Consultancy Services San Antonio, TX

USAA - United Services Automobile Association

Scrum Master 1/2016 - 4/2018

• Served as Scrum Master for multiple teams in USAA’s Corporate Security, Business Continuity Management, Client Computing and Software Development departments with ensuring development teams created high- value products, removing impediments to the teams’ progress, and facilitating Scrum events as needed.

• Coached, mentored, and facilitated numerous development teams’ transition from Waterfall to Agile development methodology. Ensured teams were cross functional, productive, collaborative, self-organized, demonstrated scrum values, and worked at a sustainable pace.

• Contributed to the adoption and of Big Room Planning events and Scrum of Scums for scaled Scrum framework.

• Mentored and trained new Product Owner in Scrum theory, management of the product backlog, how to actively support the entire Scrum team, and proper management of the expectations of the stakeholders.

• Established and maintained electronic Scrum boards and metrics in IBM RTC Jazz to bring clarity to the task being worked on by the development teams, provided valuable metrics, and helped facilitate remote work.

• Key contributor to the USAA Agile Center of Excellence that delivered a consistent message to Agilist, help resolve impediments at the organization level, and contributed to an environment of continuous learning.

• Led bi-weekly Scrum workgroup where Scrum Masters met to resolve impediments and dependencies across teams and address opportunities for improvements in Scrum practices. ABB Houston, TX

Scrum Master 9/2012 - 3/2015

• Served ABB as a trusted servant-leader, responsible for coaching multiple Development Teams in self- organization, cross-functionality, the creation of high-value products in an incremental manner and worked to remove obstacles to team’s success.

• Successfully transitioned a twelve-member Waterfall software development into two, highly performing Scrum teams that yielded fifteen successful commercial software releases. These two teams served as the proof of concept that Scrum development was an effective tool for long term projects at ABB.

• Responsible for the promotion and support of Scrum practices at as defined in the Scrum Guide.

• Assisted all those involved with the project with learning Scrum theory, practices, rules, and values as well as usage of user stories and acceptance criteria for product backlog items.

• Coordinated and oversaw Scrum events were properly conducted, attended by team members, and required outputs were achieved based on event requirements.

• Fostered a culture of continuous improvement from self-inspection and adaption through proper management of the sprint retrospective.

The Structure Group Houston, TX

Business Analyst 2/2010 - 9/2014

• Involved in all phases of Systems Development Life Cycle (SDLC), including analysis, design, development, testing, and implementation, for new installations and enhancements of Structure Group business applications.

• Continuously monitored application performance and dependencies to identify risks and trends in data and performance to assist project management with risk assessment and support team with issue resolution.

• Created functional and technical specification documents based on requirements gathering conducted in client interviews, design reviews, UAT, and system analysis to aid developers and QA analysts in development and testing phases.

• Used technical acumen and analysis to troubleshoot and determine and report root cause analysis for user reported defects in business systems. Recommendations included new processes, bug resolution, redesign of existing or creation of new functionalities, or temporary work arounds when applicable.

• Provided user support for client base, assessed user needs, logged supporting information, conducted data configuration and insertion, trained power users, and created training documentation and process guides. Sr. Software Developer 1/2005 - 9/2010

• Investigated, evaluated, and proposed solutions to complex challenges for new features in application that served 85% of top power traders in US.

• Provided development estimates, assessed risk, and recommended alternative solutions that aided in design phase of SDLC.

• Promptly brought new development hires to full productivity by pair programming, and individual mentorship as they were on-boarded with The Structure Group

Software Developer 1/2001 - 9/2005

• Primary Java developer for new commercial software product (nMarket PJM) and responsible for the assembly and packaging of software release and working instructions for first major release to customers.

• Implemented enhancements for subsequent releases that increased customer acquisition and addition sales.

• Design, developed, and installed multiple system interfaces for third-party systems used across the country using XML, XSL and HTTP.

Education & Certifications

Texas A&M University - The Mays Business School

Bachelor of Business Administration (BBA) - Management Information Systems 1993 Scrum Alliance

Certified Scrum Master (CSM) 2014

Oracle – formerly administered by Sun Microsystems, Inc. Sun Certified Java Programmer (SCJP) 2000

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