Customer Service Sales

CHASE LARSON

**** * ****** ** · 210-***-****

*****.********@*****.***

I am a self-motivated, driven individual looking for a career with a company that I can grow with. I thrive in a team environment where we have both shared and individual goals. I believe hard work combined with integrity and strong customer service leads to success. I have experience and a passion for computing and IT. I grew up with technology and have a sincere and genuine love for it. I am excited about the opportunity to work in the IT field so that I can share my passion with others and help them overcome the obstacles that technology can sometimes pose. SKILLS

• Self-starter Self-motivated

• Team oriented

• Strong interpersonal skills

• Hardware/Software troubleshooting

• Troubleshooting research

• Problem solver

• Competent with Microsoft Office suite

• Communication

• Computer Hardware Maintenance

• Desktop hardware assembly

EXPERIENCE

DECEMBER 2018 – PRESENT

COMPUTER SYSTEMS AND HARDWARE ANALYST, SELF EMPLOYED I have run a side business of building computers and being the first line in technical support for my customers for the last 1.5 years. I have troubleshooted multiple problems from small scale cabling issues to larger scale BIOS and compatibility issues and consequently implemented solutions that successfully solved those issues. I have successfully overseen the production, deployment, and upkeep of over 30 Desktop PC’s. OCTOBER 2019 - PRESENT

FULL TIME MERCHANDISER/ORDER WRITER, MONDELEZ INTERNATIONAL Responsible for personal face to face interaction with store managers and solving problems with store employees and customers. I am in charge of ordering to keep shelves full and last through until the next delivery. I cover a territory including 15-19 different stores every week while providing for their concerns and needs. 2

APRIL 2019 – OCTOBER 2019

REGULATED WASTE SPECIALIST, MARSHALL SHREDDING AND MEDSHARPS Responsible for establishing customer relationships for document destruction and regulated medical waste disposal services. I am responsible for scheduling service and follow up calls to ensure customer satisfaction. I execute a hundred cold calls a week, both in the field and from the office.

NOVEMBER 2017 – APRIL 2019

SALES CONSULTANT, BEST BUY

In charge of coaching and guiding part time employees. Day-to-day operations of computing department. Customer service, such as cashier and assisting customers with their needs. Developed and executed sales plans for the department. I often lead the sales floor in our main metrics such as, credit card applications, total-tech support units, and revenue per hour.

AUGUST 2014 – AUGUST 2015

SALES ASSOCIATE, WALGREENS

Responsible for stocking shelves, inventory control, order writing, cashiering, and general customer service. While working here I was in charge of multiple shelving resets and changing shelf configurations.

EDUCATION

IN PROGRESS

COMPTIA IT CERTIFICATIONS, COMPTIA CERTIFICATION SCHOOLING ONLINE I am working on CompTIA certifications. I am projected to finish by the end of 2023. GRADUATED

HIGH SCHOOL DIPLOMA, SAMUEL CLEMENS HIGH SCHOOL

I graduated with a 3.1 GPA. I went to Nationals Competition for the DECA program in Sales Strategy. I was also a state qualifier on the varsity tennis team. ACTIVITIES

I served a two-year, full-time mission, for my church. I successfully lead groups of six or more for months at a time. I oversaw scheduling meetings, budgeting, leading discussions and keeping track of numbers for the week. I learned teaching and speaking skills. I helped lead congregations in clerical matters. REFERENCES

References available upon request.

Contact this candidate