Social Media Manager

Jecca Marie Schmidt

**** ******* **. *******, ** 93003 805-***-**** ************@*******.*** Objective: Perform in a challenging position where my ambition and innovation provide a meaningful contribution to the company’s success.

Skills & Qualifications Management / Staffing / Training / HR Communications Profit and Loss Statements / Analytical Data Analysis Hands-on Leader / Guest Relations / Team Oriented

Facility Operations / Inventory / Invoices / Budgeting

Employment History LAZY DOG RESTAURANT AND BAR -Oxnard 2016 – Current Manager, Acting General Manager

Manage facility operations including budget, inventory, maintenance, scheduling, ordering/deliveries, back office support and guest relations.

Create, organize and maintain Human Resources communications, payroll records, and employee onboarding documentation.

Appointed Safety Ranger; in charge of the wellbeing of customers and employees. Conducts weekly safety meetings to promote best practices.

Generate and analyzes sales and financial reports to determine data trends and forecast labor, inventory, and foot traffic.

Increased net sales and traffic flow 16% by building a training system focused on customer service and selling techniques.

Raised culinary and service scores from 83% to 98% by improving the quality of food, cleanliness, and waste management.

WYNDHAM GARDEN VENTURA PIERPONT INN -Ventura 2015 – 2016 Catering & Sales Coordinator

Use action selling techniques to seek out profitable leads and successful outcomes.

Schedule and track reservations, customer information, pricing, and invoicing using Microsoft Access, Excel, Outlook, Word and Hotel/Catering revenue software.

Support Catering/Sales Director and General Manager, keeping clear communication via Skype, email, conference calls or in person meetings involving production, building maintenance and budgeting

Increased financial success 10% each quarter by developing and implementing marketing strategies on social media and networking at weekly Ventura Chamber of Commerce meetings.

Created and managed catering contracts, event quotes, and banquet packets valued up to $75k. BJ’S RESTAURANT & BREWERY- Oxnard, Westlake, Glendale 2007 – 2015 Regional Trainer, Bartender, Cocktail Server and Server

Uphold the title of excellence by being a model teammate and an extension of management.

Ensure that all standard operating procedures were executed properly and efficiently.

Track teammates growth and safety protocols.

Trained and managed 200 employees for various positions within the company, sent out to open three locations.

Received a perfect customer service score from over 150 secret shoppers.

Education Additional Course Work, Ventura College 2012

Additional Course Work, Los Angeles Community College 2007-2008

Personal Interests Volunteer work with Camp Hope, a disabled children’s summer camp Zumba/Kickboxing Instructor and a Member of Ventura County Derby Darlings

*EcoTrac *Ultipro *HelloShift

*Word *ALOHA *Reserve

*Opera *Power BI *OLO

*HotSchedules *Outlook *Delphi-Salesforce

*Excel *Ctuit *KDS & POS

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