IT Project Manager

Aaron P. Kirkland

(***) *** - ****

**************@*****.***

Summary:

My background is in IT Project Management as a Certified ScrumMaster (CSM) with proven experience in project development, business communication, and team management. A variety of strategic decision-making roles on cross-functional teams gives me a uniquely well-rounded foundation. My project leadership background in high pressure environments makes me a valuable member of any IT organization.

Highlights:

●Headed data center cleanup; removed technical debt, reduced costs, and strengthened infrastructure.

●Planned, executed, and delivered objectives for multimillion-dollar projects with a 50+ member team.

●CompTIA A+ Certified and Certified ScrumMaster (CSM)

Experience:

Project Management – IT / CAD Engineering

2017 – 2020

EPS Group, Inc.

●Maintained budgets and roadmap for several simultaneous multi-million dollar civil engineering projects.

●Provisioned, configured and maintained internal hardware and software using a ticket system.

●Documented engineering specifications according to verbal and written municipal standards and guidelines.

●Performed QA checks and prepared civil designs for submission to municipal and business clients.

Project Manager – Network Infrastructure

2015 – 2017

Grand Canyon University

●Managed cross-functional IT projects incorporating infrastructure, development and business aspects.

●Led data center cleanup; migrated 50K accounts after tearing down and rebuilding 3K servers.

●Served as a catalyst between business stakeholders and IT Security to develop, implement, and culturally adopt a new enterprise-wide shared drive system.

●Managed daily project activities and coordinated issue resolution throughout project life cycles.

●Vetted vendors and championed new documentation software for the IT organization.

Study Abroad

2012 – 2015

Nottingham, England

SEO / SEM Content Manager

2009 – 2012

ProSite Tonight

●Beat industry leader to obtain #1 Google search rank for competitive terms with SEO / SEM campaign.

●Assisted in isolating and dominating lucrative keywords searches via content marketing.

●Translated verbose technical processes into user-friendly steps, while targeting keywords and phrases.

Technical Solution Specialist

2009 – 2011

GoDaddy Software, Inc.

●Researched, diagnosed, troubleshot, and identified solutions to hosting setup and configuration issues.

●Wrote reports and advanced technical instructions for internal and customer-facing applications.

●Crafted email response templates for GoDaddy’s Technical Support teams.

Education:

University of Nottingham

2011 – 2014

B.A. English with Joint Honors

Glendale Community College

2004 – 2006

A.A. with High Honors - National Dean's Honors List and Phi Theta Kappa Honors Society

Tech Skills:

Certified Scrum Master (CSM), CompTIA A+, Windows and Linux servers, Active Directory, PuTTY, Microsoft Office (Excel, Word, Visio, Project, Teams, PowerPoint, Outlook, etc.), email (Pop, IMAP, MS Exchange, etc.), WordPress, AutoDesk CAD 3D, FTP clients, Agile, Kanban, Trello, SEO, SEM, SolarWinds IT Help Desk, and more.

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