Manager Scrum

LIRA JENNY

SCRUM MASTER AGILE PROJECT MANAGER

571-***-**** ***************@*****.***

Accomplished Scrum Master with 5+ years’ experience in delivering IT development projects on time and on budget by effectively collaborating, facilitating, leading, and coaching multiple Scrum teams onsite and offsite. Experienced in driving the adoption of Agile practices, removing impediments, driving self- management by encouraging team trust, increasing independence, continuous learning, and transparency.

PROFESSIONAL SKILLS

• SAFe

• KANBAN

• Agile coaching

• Risk management

• Confluence

• MS OFFICE

• Project Management

• Team Leadership

• DEVOPS SDLC

• MURAL

• JIRA

• XP

• University of South Wales: Ongoing Newport, UK- Ongoing. Master’s in Business Administration (MBA) - 2018 – PRESENT

• University of Buea, Cameroon

BSc in Banking and Finance- 2011

CERTIFICATION & TRAINING

• SAFe Scrum Master (SSM)

• Certified Scrum Master

(CSM)

• Professional Diploma in

Procurement and Supply

(MCIPS)-

• Project Management

Professional (PMP)

EXPERIENCE

BOEING - SEATTLE, WASHINGTON

SCRUM MASTER

October 2018 – Present

• Achieved a decrease in overall lead time by 5% in 2019 Q2 through use of high-collaboration approaches such as Mural and Slack

• Supported test-driven development on all projects increasing quality by 10% in 2019 as per Customer Survey Report Administered all Agile/Scrum processes including sprint planning, daily scrums, sprint reviews and sprint retrospectives, coached team members and clients on Agile process.

• Track complete execution in JIRA – EPIC, Features, user stories, estimation, assignment, progress, impediments, approvals, completion, and retrospective

• Assess the readiness of the teams, get clarification from Product Owner, SME and CTO and assist defined roadmap for implementation.

EDUCATION

LIRA JENNY

SCRUM MASTER AGILE PROJECT MANAGER

571-***-**** ***************@*****.***

• Work with my team and other teams to identify dependencies and better manage them through continuous communication and collaboration to ensure timely and hitch free completion of sprint goal

• Facilitating Program Increment (PI) planning for Platform and Services teams in the Agile Release Train

(ART) to synchronize, collaborate and align on workflows, objectives and releases with other teams

• Organize and facilitate Agile and Scrum meetings which include sprint grooming, Sprint Planning, Daily Scrums or Stand-ups, Sprint Review & Retrospective

• Proactively support the team by resolving impediments by communicating with support teams and stakeholders Worked with Product owner and team on Artifacts such as Product and Sprint Backlog

• Facilitate team performance within the Lean Agile framework to achieve a shorter lead time-to-market.

• Train and provide continued coaching and support to team members in organizations across Boeing on SAFe and Basic Agile principles, best practices, and initial program transformation guidance

• Agile coach to my team, showing empathy, ensuring good listening, supporting respect and transparency

• Facilitated retrospectives using the Hot-Air balloon technique, Happy Hours and Hot seat which improved overall team development, trust, and maturity.

• Introduced the Agile Center of Learning to Team and supported several team training and workshops

• Supported the TETO (Test Early Test Often) process by UBT (Unit Based Testing) and Integration testing and ensured automated and white box testing

• Driving quality through agile practices like Pair Programming, automated &manual functional testing.

• Managing risks with dependencies by categorizing them using ROAM (Resolved, Owned, Accepted and Mitigated) to help keep projects unblocked and moving forward

• Facilitating pre-PI planning sessions to prepare teams in the release train, which included developing a road map, risk management, high priority objectives and resource planning

• Collaborate on and facilitate deployment of an enterprise solution for best implementation of Scaled Agile program execution utilizing the Atlassian tool suite across the company BANK OF AMERICA - SILVERSPRING, MARYLAND

SCRUM MASTER

June 2015- October 2018

• Allocated and balanced resources between on-site and offshore teams, ensuring optimum utilization across competing projects.

• Built consensus to provide a product to offer corporate and marketing managers with real-time actionable insight information.

• Worked with teams on Production Support using the Kanban methodology and Kanban facilitation tools like monday.com and Trello Assist Product owner with grooming techniques like MOSCOW and WSJF based on requirements gathered from all the stake holders.

• Guided and coached 2 SCRUM teams onshore and offshore on how to use Agile/Scrum/Kanban practices and values to satisfy customer expectations

• Championed coordination of in-house trainings (Agile Learning Center), and preparation of end of Sprint team demonstrations to enable knowledge sharing across a project of 150 employees.

• Partnering with key stakeholders on the creation and implementation of the digital marketing team transformation plan from a waterfall methodology to SCRUM and Kanban

• Assess the readiness of the teams, defined roadmap for agile implementation.

• Guided and coached the Scrum Team and organization on how to use Agile/Scrum/Kanban practices and values to satisfy customer expectations.

LIRA JENNY

SCRUM MASTER AGILE PROJECT MANAGER

571-***-**** ***************@*****.***

HALLIBURTON – HOUSTON, TEXAS

Scrum Master

October 2014 - June 2015

• Experience in using Confluence and Jira to organize, communicate and ensure project delivery.

• Involved in all phases of the SDLC (requirements, design, development, testing, release, support)

• Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprints, release planning and demos.

• Assisted with internal and external communication, improved transparency, and radiated information.

• Assisted in coaching Product owner in Backlog grooming, with prioritization and resolution of software defects and assess current capabilities and identify high-level customer requirements.

• Utilize strong communication skills to grow cooperative, cross-functional relationships to coordinate dependencies and ensure blockers are resolved so Dev team is not bothered by outside distractions and impediments

• Guide the team to improve on-time release percentage via communication, collaboration, and healthy conflict within the Scrum teams.

• Team Jira champion. Train team members on the use of Jira and apply knowledge of agile metrics

• Provided weekly reporting to the business, PMO and Sr leadership tracking key KPI’s such as budget, spend, burn rate, velocity, estimate at completion and forecast.

• Collaborated with cross functional groups for Requirements Gathering & Analysis, Functional and Technical Specs, Led engineering team for implementation & Test

• Increased customer satisfaction index to 100%. Reduced project costs by 50%. Increased program revenue significantly.

• Promoted and instituted a congruent sprint process to be used across multiple teams. Learned and became proficient using Rally followed by JIRA. Took on lead role in the Rally to JIRA migration. HALLIBURTON – HOUSTON, TEXAS

PROJECT Coordinator

June 2011 - October 2014

• Managed contract obligations, KPIs, SLASs and compliance activities, partnering closely with internal stakeholders to support a Strategic Agreement of over $200M in spend.

• Vendor and Subcontractor management and evaluation

• Identified and worked to remove barriers to successful completion of the overall project, with emphasis safety issues. Lead weekly safety meetings and present report for the week.

• Facilitated and coordinated the work of multiple project teams engaged in the planning and implementation of new projects within approved scope, time and budget to support the Project Manager.

• Created and expedited requisitions and submissions and complete project close-out manuals

• Focal point for Internal and External Stakeholder communication through daily dashboard reports, weekly reports, monthly updates and forecast, and quarterly townhall meetings.

• Drive release targets by proactively problem solving and adapting to changes in requirements.

• Contract management and share daily dashboard with client and Manage personnel and material scheduling in SAP.

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