Customer Service Representative

Arnold B. Tacda

092********

***-******* **** ***************. ***** St. Pasay City

***************@*****.***

Objectives:To contribute my education and computer skills as well as my experience in a position with a growing dynamic firm.

Organizational:

●Self-motivated to achieve goal and corporate goals.

●Well dedicated in work with less supervision.

Communication:

●Flexible enough working with other people and maintaining good relationship.

●Superlative communication and team building skills.

Training and Job Experience:

●Customer Service Representative (Alorica)(August2018-July 2019)

oCustomer Service for Payments, Account Settings and Security (Financial Account)

●Customer Service Representative (Teleperformance)(May 2017-June 2018)

oFraud Prevention and Claims (Financial Account)

●Account Officer in KPS-SEED Inc. (General Santos City) (May 2016-October 2016)

oLoan processor

oCollection

oAdmin, Basic Bookkeeping and Accounting

●Branch Financial Assistant in KPS-SEED Inc. (General Santos City) (August 2015-May 2016)

oData Recording and Company asset safekeeping

●Chemistry Laboratory Technician in Velez College (Cebu City) (June 2010-August2013: June 2014-March 2015)

●Competency assessment in PC Operation for National Certificate II using word processing, presentation and spreadsheet application and web browsing (February 2009)

●Trainee assisting the cash and marketing division at Development Bank of the Philippines (Kidapawan City Branch) (April-June 2008)

Skills:

●Knowledgeable in using word processing, spreadsheet and presentation application

●Programming

●Basic Bookkeeping

Education:

Computer System Analyst specialized in Computer Programming

Read Data Access Computer College (2006-2009)

Bachelor in Secondary Education Major in Mathematics(Undergrad)

Notre Dame of Kidapawan College (2014)

Personal Information

Age: 30

Birthdate: February 25, 1990

Birthplace: Amas, Kidapawan City

Height: 5’2

Weight: 50kls.

Status: Single

Nationality: Filipino

Reference:

Rachelle Panta

Team Leader 093********

Angelita Morata

Team leader(TDCX)

099********

Marnan Libres

Department Head(Velez College)

099********

Lilibeth Maribao

General Manager(First Mover General services)

092********

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