Network Administrator
Resume:
Work History
Network Administrator
James
Rivera
Contact
Address
Montrose, CA, 91020
Phone
********.*****@*****.***
Skills
Network development and
administration
Program installations
Hardware knowledge
Team management
Organization
Communications
Cisco Equipment
MS Office
Customer service
Team building
Servers expertise
System upgrades
Basic Python
I have great experience in 2003,2008,2012 server configurations. Installing and configuring roles like DHCP,DNS,Active Directory, Remote Access, ISS, WinPE, NAP, Direct Access, VPNs, WDS. Experience in configuring Cisco Switches,Routers, and Firewalls as well as working with GNS3!
I am a team player and I am happy to learn more on the job. Looking to take a step forward to my IT career!
Junior Network Administrator
Pasadena City College, Pasadena, CA
Developed and refined build process and
configurations, and contributed to network
automation.
Diagnosed and executed resolution for all network
and server issues.
Monitored networks and network devices to resolve
technical problems quickly.
Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments.
Maintained flexible schedule and responded to
after-hours and weekend emergencies.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Maintained excellent attendance record, consistently arriving to work on time.
2019-08 -
2020-04
Tech Support
Office Depot, Los Angeles, CA
Resolved issues with systems, hardware and
telephones quickly and accurately.
Activated accounts for clients interested in new
services.
Evaluated and responded to incoming sales leads
and requests for technical support assistance.
Trained and supported end-users with software,
hardware and network standards and use processes.
Followed up with clients to verify optimal customer 2017-06 -
2018-08
Education
Certifications
satisfaction following support engagement and
problem resolution.
Identified and solved technical issues using variety of diagnostic tools and tactics.
High School Diploma
Anderson W. Clark Magnet High School - La Crescenta, CA
2012-08 -
2016-06
Associate of Science: Information
Technology
Pasadena City College - Pasadena, CA
2019-08 -
Current
System And Network Administrator:
Information Technology
Pasadena City College - Pasadena, CA
2019-08 -
Current
Help Desk/ User Support: Information
Technology
Pasadena City College - Pasadena, CA
2019-08 -
Current
Cybersecurity: Information Technology
Pasadena City College - Pasadena, CA
2019-08 -
Current
Cisco Certified Network Associate (CCNA)
Contact this candidate