Customer Service Manager
Resume:
PERSONAL DATA
Current Address : Qatar-Doha
Nationality : Kyrgyz
Date of Birth : 25/02/1997
Marital Status : Single
Mobile : +974********
Email : ************@*****.***
Position Applying for : Hostess/ Receptionist
Objectives:
Dedicated and committed Candidate with a pleasing personality, and previous customer service experience involved in the hotel industry, seeks to work for good company.
Experience:
Employer : IDAM by Alain Ducasse- Islamic museum
Position : Hostess
Duration : 02 Feb 2020-Present
Responsibilities :
Answering and forwarding calls and emails
Taking and confirming reservations
Meet and greet guests and provide a welcoming atmosphere.
Deal with guests complains.
dealing with payments and reports
Making towels,Napkins and oshibori
Assisting in banqueting
Employer :Sheraton Grand Doha
Position :Waitress
Duration : 1 sep 2017-18 March 2019
Responsibilities :
Welcoming Arrived guests and guiding them to their assigned seats.
Answering guests questions.
Providing excellent wait service to ensure satisfaction
Taking customer orders and delivering food and beverages.
Making menu recommendations
Education
2013 – 2015: J, Ashymov High school .
2015 – 2017: Bishkek Gumanitaries university- Bachelor degree.
Systems
Microsoft Office.
Internet Applications.
Outlook Mail.
Micros
The fork manager
Interests
Travelling, Music,, Reading, …
Customer service skills.
Good interpersonal skills and strong desire to learn.
Languages
Kyrgyz : Mother Tongue.
English : Fluent.
Russian : Good
Turkish : Intermediate
Other Qualifications
Responsible.
Team worker.
Reliable.
Quick learner.
Contact this candidate