K
KAREN Y BURGESS
Cincinnati, Ohio
**************@*****.***
I have acquired/obtained and helded several customer Services job/positions within a variety of (CSR) entities which has
asserted/ asset my work experiences to
to be highly skilled/ Competitive aswell
marketable in most call centers and Customers environments and entry level Management .
WORK EXPERIENCE
Inventory Specalist
09/2019 to Present
Staffmark Temporary Agency
Cincinnati, Ohio
Duties performed as Inventory Specalist
Q/C = Quality check account, record all
merchandises Credit/ debit in loss
Prevention on scanning devise.
Plastic Recyclers
10/2019 to 12/2019
B/G Staffing / Rumpke Recycling
Cincinnati, Ohio
Recycle plastics from Assembly line conveyor.
Teamleader/ Tax Preparations
05/2005 to 01/2010
Today’s Staffing /US bank lock box
Cincinnati,Ohio / downtown
Duties performed. Tax abstractions. sorting Alpha/Numeric collating/ filing batching,legal listing, photo copying,
data, entry, employee training.
Customer Service’s/ Collections
03/1995 to 10/2010
CBS temporary staffing/ Mattrixx Marketing
Norwood Ohio
Duties performed Inbound/ Outbound. collection’s of Customer Services accounts receivable of methods/ payments of bills.
Pharmaceuticals depense
01/1990 to 01/2001
Olsten Temporary staffing/ Duremed Pharmaceuticals Cincinnati’ Ohio
Dispense pharmaceuticals from/ on Assembly conveyors/ for medical health and retail sales/ Inventory.
Ticket Reservationist
01/1989 to 05/2000
Tandem Temporary Staffing/ Delta Airlines p
Cincinnati,Ohio / downtown
Duties performed in Customer Service call
Center Inbound/ Outbound tickets sales and Customers reservations. Legal Preparation/ Prep
4/1994 to 02/2001
Intern legal Professional Staffing
Cincinnati. Ohio/ downtown
Duties performed Q/C for corrections by sort, collate, filing, computer Alpha/Numeric data entry for legalizing and off storage files.
Security Officer
04/1993 to Present
Pinkerton/Securitas
Cincinnati Ohio, downtown
I monitor City Events, book fairs, Siminars, logic daily reports, loss Preventions. Guest Services
11/1995 to 06/1996
Atlanta Westin Airport/Hotel
College Park Georiga
Duties performed Inbound/ Outbound hotel
Customer room services’general Inquiries
Complaints, hotel Shuttle.
SKILLS
Computer skills - 10+ years
Abode - 1 year
Windows - 1 year
Inernet - 10+ years
power point - 1 year
Microsoft - 1 year
EDUCATION
Withrow High / University
High school or equivalent
College Prep
Hype Park / Cincinnati, Ohio
1973 to 1976
Southern Ohio
Associate
Para/legal
Cincinnati, Ohio / downtown
1976 to 1977
University of Cincinnati
Other
McMicken College
Cincinnati, Ohio
1977 to 1981
University of Cincinnati/ Raymond Walter’s
Other
Continued Education
Blue Ash, Ohio
1985 to 1987
University of Cincinnati
Continued Education
Cincinnati.,Ohio
2002 to 2004
ITT Technical College
Business Electives
Norwood, Ohio
2013 to 2014