SHIVAM KUMAR PANDEY

WARD NO. ** BIMHOURI VIA-DHANPURI DIST-

SHAHDOL (M.P.) - 484110

MOBILE –708-***-****

EMAIL- adec0s@r.postjobfree.com

PROFESSIONAL SUMMARY

To associate myself with the organization, as an executive and be a target oriented member, Achieve organization mission and objective and help the organization in decision making. Documentation, secretarial, in a progressive and systematic organization which will enable me to use my talents, creativity and abilities to the maximum extend and contribute to the growth of the organization as well as myself. MY STRENGTH

Able to work under own initiative.

Good sense of humour.

An effective communicator with exceptional strong interpersonal skills and in-depth and intense experience in the entire gamut of databases.

Eager to contribute in a team-oriented environment having inner desire to gel in cohesive team and work for business growth.

Set high standards for self and staff.

Enjoy problem solving and taking challenges.

Takes pride in providing a high level of service.

MS Office – Word, Excel & PowerPoint.

Internet

RECENT PROFESSIONAL EXPERIENCE

PROFESSIONAL EXPERIENCE FOR COMPUTER OPERATOR

JUN 2017 TO CURRENT

NAGRIK SUVIDHA KENDRA, RAJENDRA NAGAR, BURHAR (M.P.)

Generated reports and monitored the status of customer order.

Calculated and accurately posted payments and depts. to customer.

Greeted customers and responded to customer complains.

Assist retail floor management in the setup and organization of merchandise display.

Managed the process of payments transaction, making change and calculating revenue.

Provided customer support and assistance, responded to customer queries.

Balanced the cash drawer on a daily basis and produced weekly reports revenue.

Handles phone queries and responded to questions on promotional and deals.

Collaborated with management to assure an expedient and optimized customer’s experience. EDUCATION

MAINING SERVEING DIPLOMA

UNIVERSITY – SATANA AKS (M.P.)

2018

UNIVERSITY – SATANA AKS (M.P.)

12TH PASSED BOI SUBJECT

BOARD – OPEN SCHOOL

2018

AMJHOR HIGH SECONDARY VYOHARI

JAISINNAGR (M.P.)

10TH PASSED

BOARD - BHOPAL BOARD (M.P.)

2014

BANGWAR HIGH SCHOOL (M.P.)

EXPRINCE _ 6 MONTH DINEMIC BENYFICIAL ACCORD MARKETING PVT LDT AGRA UP

ONE YEAR PGDCA DIPLOMA IN COMPUTER

TALLY

BUSINESS CORRESPONDENT AGENT

CERTIFICATION

Good command on computer operator

Good experience on internet system

Innovative.

Positive attitude.

Effective Inter-personal skills.

Good in building & maintaining relationship.

Problem solving ability.

Strong counselling & convincing techniques.

SKILLS

PERSONAL DETAILS

FATHER’S NAME :

MOTHER’S NAME :

DATE OF BIRTH :

MARITAL STATUS :

NATIONALITY :

LANGUANGES KNOWN :

SEX :

RELISION :

ADDRESS :

BASANT KUMAR PANDEY

SMT. SUDHA PANDEY

02 JULY 1999

SINGLE

INDIAN

HINDI & ENGLISH

MALE

HINDU

BIMHOURI WARD 10 SHAHDOL (M.P.) -

484110

DECLARATIONS

I hereby declare that the above–mentioned information is correct up to my knowledge and I bear the responsibility for the correctness above–mention particulars.

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