SHIVAM KUMAR PANDEY
WARD NO. ** BIMHOURI VIA-DHANPURI DIST-
SHAHDOL (M.P.) - 484110
MOBILE –708-***-****
EMAIL- **********@*****.***
PROFESSIONAL SUMMARY
To associate myself with the organization, as an executive and be a target oriented member, Achieve organization mission and objective and help the organization in decision making. Documentation, secretarial, in a progressive and systematic organization which will enable me to use my talents, creativity and abilities to the maximum extend and contribute to the growth of the organization as well as myself. MY STRENGTH
Able to work under own initiative.
Good sense of humour.
An effective communicator with exceptional strong interpersonal skills and in-depth and intense experience in the entire gamut of databases.
Eager to contribute in a team-oriented environment having inner desire to gel in cohesive team and work for business growth.
Set high standards for self and staff.
Enjoy problem solving and taking challenges.
Takes pride in providing a high level of service.
MS Office – Word, Excel & PowerPoint.
Internet
RECENT PROFESSIONAL EXPERIENCE
PROFESSIONAL EXPERIENCE FOR COMPUTER OPERATOR
JUN 2017 TO CURRENT
NAGRIK SUVIDHA KENDRA, RAJENDRA NAGAR, BURHAR (M.P.)
Generated reports and monitored the status of customer order.
Calculated and accurately posted payments and depts. to customer.
Greeted customers and responded to customer complains.
Assist retail floor management in the setup and organization of merchandise display.
Managed the process of payments transaction, making change and calculating revenue.
Provided customer support and assistance, responded to customer queries.
Balanced the cash drawer on a daily basis and produced weekly reports revenue.
Handles phone queries and responded to questions on promotional and deals.
Collaborated with management to assure an expedient and optimized customer’s experience. EDUCATION
MAINING SERVEING DIPLOMA
UNIVERSITY – SATANA AKS (M.P.)
2018
UNIVERSITY – SATANA AKS (M.P.)
12TH PASSED BOI SUBJECT
BOARD – OPEN SCHOOL
2018
AMJHOR HIGH SECONDARY VYOHARI
JAISINNAGR (M.P.)
10TH PASSED
BOARD - BHOPAL BOARD (M.P.)
2014
BANGWAR HIGH SCHOOL (M.P.)
EXPRINCE _ 6 MONTH DINEMIC BENYFICIAL ACCORD MARKETING PVT LDT AGRA UP
ONE YEAR PGDCA DIPLOMA IN COMPUTER
TALLY
BUSINESS CORRESPONDENT AGENT
CERTIFICATION
Good command on computer operator
Good experience on internet system
Innovative.
Positive attitude.
Effective Inter-personal skills.
Good in building & maintaining relationship.
Problem solving ability.
Strong counselling & convincing techniques.
SKILLS
PERSONAL DETAILS
FATHER’S NAME :
MOTHER’S NAME :
DATE OF BIRTH :
MARITAL STATUS :
NATIONALITY :
LANGUANGES KNOWN :
SEX :
RELISION :
ADDRESS :
BASANT KUMAR PANDEY
SMT. SUDHA PANDEY
02 JULY 1999
SINGLE
INDIAN
HINDI & ENGLISH
MALE
HINDU
BIMHOURI WARD 10 SHAHDOL (M.P.) -
484110
DECLARATIONS
I hereby declare that the above–mentioned information is correct up to my knowledge and I bear the responsibility for the correctness above–mention particulars.