Customer Service Android

POOJAN PENDAL

Information Tech Program Analyst Email: ************@*****.*** Phone: 514-***-****

Post Graduate Diploma LinkedIn: www.linkedin.com/in/poojanpendal4496a Executive Summary

Seeking a challenging position and striving for excellence in a role of Web & Application Developer by enchasing my technical skills in software and application development Strong co-ordination skills and effective linking of ideas according to the business requirement by utilizing my logical and reasoning abilities Strong Knowledge in Process analysis and workflow optimization Customer service oriented, teamwork and collaboration with adaptive and focused attitude Flexible, quick learner and achievement-oriented individual Providing transparency with organization objectives and senior leader decisions Excellent communication skills, talking straight to peers and team members, listening before speaking and presenting with clear and concise content.

Professional Experience

SPORTLOGIQ, Montreal, Quebec. October 2019 to March 2020 Quality Assurance

Corrected errors and improvised the quality of implementation of Artificial Intelligence algorithms on videos for sports analysis.

Analyzed and handled videos on a frame by frame basis for maintaining proper implementation of Computer vision algorithms on all the elements of videos and reducing inaccuracy.

Shreeji Infraspace Pvt Ltd, Gujarat, India. January 2018 to July 2018

• Successfully developed a Web & mobile Application named as “R & C System” using java as programming language and frameworks like Java Server Page, Hibernate and servlets.

• Tools and Technologies: Android Studio, MySQL database, WAMP server, JAVA. Internship

1) O-Points Of Sale June 2016 – Nov 2016

• This system has been making intermediaries for companies to deliver their products to the end user without needing to own whole supplying chain.

• Retailers get all the benefits through this application and the company easily sales their major quantity of products.

• My SQL for database and Microsoft visual studio an editing tools for database. System consisted 3 modules Admin, Employee, Vendor and GPS Tracking locator to identify the location.

2) Personalize Store & User Engagement Dec 2016 – April 2017

• In this application user have their own cart in which they can add their products and buy them without standing in queue with barcode scanning from their device.

• A web based application developed using object –oriented approach by using Eclipse software and JSP as a Programming Language.

• Demonstrated the idea in the form of use cases, Work flows, E-R Diagrams, Sequence diagram using UML.

• System consisted 3 modules Admin, Employee, Vendor and Barcode scanning from the mobile.

Technical Skills and Knowledge

Languages: C, C++,C#,.NET,JAVA

Databases: MySQL, Microsoft SQLServer, Oracle

General and graphic application: HTML, CSS, XML,JAVASCRIPT IDE and Tools: Android Studio, Sublime Text, Microsoft Visual Studio, Tableau (BI Tool), Eclipse, NetBeans, Swift.

Education

Information Technology and Program Analysis Sept 2018 - Dec 2019 LaSalle College, Montreal, Canada.

• Focused on Programming, Software Development Project, Emerging Technologies, Mobile Application and Android Development, Swift Code.

• Worked for academic projects on Website Designing, Software Development and Android Applications.

Computer Science Engineering (Bachelor of Engineering) Sept 2013 – May 2017 Gujarat Technological University, India.

• Focused on Web Technology and Programming, Object oriented Analysis Design and UML, Advance Java Technology, Cloud Computing and Mobile Application Relevant Projects Include: Tracking System, Barcode Scanning. Certifications

Foundation of object C/C++ 2014

C-DAC Computer

Java 2016-2017

Tops Technologies

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