Engineer Desktop Support
Resume:
RESUME
SHANTHANU SHYAM .A.V
Gandhi Market
Trichy-620008
Email: ***************@*****.***
Contact: 888-***-****
CAREER OBJECTIVE :
To be a part of professional organization and work towards the achievement of its goals through
the application of knowledge and skill with sincerity and commitment. JOB SUMMARY:
Organization Name: Iopex technology
Designation :System engineer
Period : 11.09.2018 to 27.02.2020
Skills & Activities:
Technical support professional offering extensive experience and thorough knowledge of different operating systems, hardware, desktop peripherals, IT network systems and firewalls.
Presently working as a desktop support engineer for many organizations. Functional Skill Areas and Key Strengths
Ability to work without supervision and to take initiative. Customer service oriented – Good communication skills used to support various technical issues and desktop operation querie.
Efficient problem solving and multi-tasking abilities. EDUCATIONAL QUALIFICATION:
Course Year Name Of The Institution Details Percentage B.SC. Computer
science
2017
National college of
Arts,Trichy
National
college of
Arts,Trichy
75%
HSC 2014 Jessie.Matric.Her.School
Trichy.
StateBoard
65%
SSLC 2012 Jessie.Matric.Her.School
Trichy
StateBoard
70%
JOB RESPONSIBILITIES:
Installing, up gradation, troubleshooting of operating system win2000/win xp/win7/win8
Configuring Microsoft outlook for user and troubleshooting mail problem.
Assembling of computer, installation of operating systems and software .
Trouble shooting of all branded and assembled desktops
Installing and configuring the peripherals.
Installing and configuring network operator system, hardware devices and drivers.
Track the system capacity and manage any issue
Connecting and configuring PCs for use on LAN
Used to rectify the hardware/software/LAN issues for end user
Installation of all kind of software for support user
Installing of auntivirus
Bios configuration.
Configuring & installation of local printer and network printer
Installing and configuring ip to desktops
Networking & Windows Administration:
installing and configuring windows server 2003 active directory service.
Networking, LAN & WAN troubleshooting.
VPN Troubleshooting for both user in user home and office
Troubleshooting on basic Networking issue
User Active directory issue
Declaration:
I hereby declare that all my above information’s are true to the best of my knowledge. Place:
Date: [ SHANTHANUSHYAM]
TECHNICAL SKILLS:
knowledge about Email client like MS outlook
Knowledge about Desktop hardware issues .
Manage All type of Hp Lenovo Pc Laptop Workstation Server .
Configuring and managing outlook express, windows live mail and Microsoft outlook .
Equipment using testing device such as multimeter.
Configure New Hardware Install and update Software Packages . PERSONAL SKILLS:
A smart worker.
Excellent verbal and written communication skills.
Eager in learning, fascinating performer.
Good in team facilitator and an efficient hard worker.
Work with full of interest.
Thirst to learn new things
Contact this candidate