Customer Service Security

SEAN OBERHEIM

**** *. ******* **. ********* Heights, IL 630-***-**** ****.********@*****.***

IT / NETWORK SECURITY

IT security specialist with proven expertise employing various IT network and security tools to maintain robust computer infrastructures. Skilled at installing, configuring, and upgrading / updating antivirus tools, proxies, encryption, and network-monitoring software. Highly analytical and detail-focused in conducting cyber-incident investigations and researching unauthorized activity / data breaches. Frequently lauded for exemplary team building talents and commitment to superior customer service.

PROFESSIONAL & ACADEMIC EXPERIENCE

Senior Cloud and Infrastructure Security Engineer, 7/2017-7/2020, DISH NETWORK, Englewood, CO

●AWS Admin/Solutions Architect of over 300 Accounts

●Zscaler Admin/Application Owner

●Blue Coat Proxy Admin/Application Owner

●PGP Encryption Admin/Application Owner

●F5 ASM Admin

●TippingPoint IDS/IPS Admin

●Imperva Database Access Monitor Admin

●Vormetric Database Encryption Admin

●Firewall committee member

Key Accomplishments:

●Architected and Deployed Zscale cloud proxy to 20,000 employees, previously deployed and refreshed on premise Blue Coat proxy environment.

●Deployed POC’s for anomaly detection devices leveraging machine learning and artificial intelligence as well as compared solutions to determine the best fit for the environment.

●Deployed Imperva Web Application and Database Firewalls

●Deployed various security tools in AWS including CASB, Guard Duty, Config, Control Tower and many other services to hundreds of AWS accounts.

●Received a total of 14 customer service awards.

●Received CIO award for customer service.

Security Engineer, 7/2015-6/2017, DISH NETWORK, Englewood, CO

●Blue Coat Proxy Admin

●PGP Encryption Admin

●Ran PCI Scans and was responsible for remediation of vulnerabilities

●Nessus Admin, McAfee/Trend AV Admin

Key Accomplishments:

●Built out Blue Coat server and proxy rules.

●Built out Linux PGP environment.

●Redesigned complex proxy rules in a 25,000-user environment.

●Deployed new ICAP AV scanners which resulted in 20% higher detection rate.

●Maintained enterprise JavaScript PAC file

SEAN OBERHEIM, Page 2

Computer Information & Network Security Student, 2/2012-6/2014, DEPAUL UNIVERSITY, Chicago, Illinois

Acquired hands-on skills in computer networking and security. Collaborated with team members in preparing and presenting results of projects demonstrating use of computer-security tools. Conducted extensive network programming utilizing various protocols.

Key Accomplishments:

●Partnered with three team members in designing and deploying Security Information Event Management (SIEM) system that complied with NERC-CID standards.

●Implemented software for SIEM project via Splunk with Security Onion, and set up test environment with SIEM generating traffic between 2 Linux boxes.

Project Leader & Lead Programmer, 11/2011-1/2012, CHRIST BIBLE CENTER, Markham, IL

Guided team of four in providing IT services to low-income community church through capstone project for DeVry University Computer Information Systems program. Developed database for tracking charity donations, and upgraded computer system. Interfaced with users to assess gather requirements for developing systems tailored to user needs. Provided training in use and troubleshooting of website and computer tools.

AREAS OF ACADEMIC EXPERTISE

Root Cause Analysis (RCA) ● Cyber Security ● Network Security Analysis ● Computer Forensics

Fraud Investigation ● Network Vulnerability Scans ● Network Protocol Analysis ● Raw Data Capture ● Penetration Testers ● Ethical Hacking ● Delivery / Post-delivery Support ● AWS ● Tanium ● Change Management ● McAfee Web Gateways ● Blue Coat ● C++ ● C# ● Java ● HTML ● PHP ● Cisco IOS ● Wireshark ● Nmap ● Snort ● VMware ● Splunk ● QRadar ● Nessus ● PCI-DSS ● SOX ● HIPPA ● NERC-CIP ● COBIT ● NIST ● Kali ● Metasploit ● Proxy ● Paloalto

EDUCATION & CERTIFICATIONS

Master of Science, Computer Information & Network Security (2014), DePaul University, Chicago, Illinois

●Specialization in Network Security Overall GPA: 3.64/4.0

Bachelor of Science, Computer Information Systems (2012), DeVry University, Chicago, Illinois

●Specialization in Information System Security Graduated Cum Laude Deans List Overall GPA: 3.5/4.0

Certifications:

AWS Certified Solutions Architect – Associate #QZN8BE62E211135X

Certified Ethical Hacker (CEH) #ECC92063801233

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