Customer Service Data Entry

Sarbeswar Jena

993-***-****/797-***-****

Email id- ***************@*****.***

CAREER OBJECTIVE:

Around One year six Month of experience in BPO industry, Processing of BhartiAirtel. And Asian paints colours consultancy continue the job. Date of joining feb /22/ 2017.

I seek challenging opportunities where I can fully use my skills for the success of the organization.

STRENGTH:

Confident and determined.

Having Leadership quality.

Ability to be a good team player.

Positive attitude.

Highly motivated, Sincere, Hardworking.

Flexible to working environment, regular in work.

Adaptable in nature.

EDUCATION PROFILE:

Graduation:

Course

College/University

Month, Year

Bachelor in Arts

FM University Balasore

2014

School:

Class

Board

Month, Year

12th

CHSE

2011

10th

BSE

2009

TECHNICAL SKILLS:

MS Office

A basic knowledge of computer.

A basic knowledge of Photoshop

WORK EXPERIENCE;

1yr. 4 months experience BPO Convergence Data Entry Executive(DMS Partner of BhartiAirtel)

sep-2015 – dec 2016.

Asian Paints pvt Ltd Feb 2017 – till now

Job responsibility:

1.Maintaining the daily MIS of CAF inflow and outflow.

2.Maintaining daily productivity of data entry executives.

3.Coordinating with teams to ensure 100% data Entry, APEF audit & APEF dispatch to warehouse.

4.Preparing daily Audit report & reporting to my respective manager.

5.100% APEF dispatch to warehouse.

Asian paints

Designation: colors consultancy

1.Process details Outbound Customer Service for Colour combinations for home/Office/Premises renovations.

2.Deal a customer and pech a louxsary item for Asian paints product

Just like wallpaper,royalaspira,atmous,shyen etc.

3.Water proffingsalution.just like crack shil,veitalia.febshil.dampshit.etc

4.A customer he is don’t know what is colors ? how to paint hera house ?so at that time my wrok is start –

I try to bast of my knowlage. The person has to be good with his/her communication skills to convince for the colour combinations he/she suggests after studying the customers' requirement and with asian products too.

PERSONAL PROFILE:

Father’s name: Ramesh Chandra Jena

Gender: Male

Date of birth: 06th may 1994

Languages known: English, Hindi, Odiya, Bengali

PERMANENT ADDRESS: Jaleswar, Balasore, Odisha, Pin-756030

DECLARATION:

I am confidentof my ability to work in a firm.I hereby declare that the above written particular are true to the best ofmy knowledge and confidence.

Date:

Place:Balasore (Sarbeswar jena)

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