Manager Program

Debra L. Copeland PMP, MBA ******.*.********@*****.*** 413-***-****

Program Management New Product Development Process Improvement Six Sigma Black Belt Lean Master

Over 15 years of Military/ Aerospace Product Development Experience

Securaplane, Tucson, AZ 2018 – Present

Sr. Manager of Program Management

●Implemented Standard Operating Procedure for the program management process, incorporating Best Practices into the standard process with supporting templates and instructions for Program Management Plans, Charters, Master Schedules, and the Risk and Opportunity Register.

●Created and implemented a standard risk and opportunity management register to include factored costs that are included in program costs (EAC) and funding requests.

●Lead a team of eight program and project managers to operate as an integral part of the Product Lifecycle Management Process.

●Directed the update to the configuration management process to include a change management process for Program Management documents.

●Deployed a cross functional production meeting tying in collaboration between Operations, Engineering, Program Management, Supply Chain and Quality.

●Deployed an integrated master schedule template for new product development.

●Lead and managed the process for monthly program reviews, risk and opportunity reviews, gate reviews, and lessons learned.

●Directed the creation and implementation of a companywide lessons learned database.

●Delivered an 80% increase in stage gate reviews as compared to 2018 performance

●Forecasting and budgeting of individual programs and the entire project portfolio.

●Set Program Strategies, established program baselines, with clearly defined financial goals.

Rain Bird, Tucson, AZ 2017 – 2018

Program Manager

●Direct engineering, quality, operations, and supply chain functional organization activities to maintain new product development program cost, schedule and product requirements.

●Led an initiative using “Design Sprint” methodology to lead a cross functional NPD team to down select from five manufacturing options to one.

●Provided strategic direction to manufacturing regarding capital equipment to accelerate program revenue recognition by 8 months.

SHARK/NINJA, Newton, MA 2012 – 2016

Director of Program Management

●Director of Global PMO team, accountable to President and SVP/Marketing.

●Stood up the program management organization from scratch. Implemented a five phase gate review process, standard project timelines, and cross-functional engagement models enabling the business to simultaneous launch four products and earn market share growth of 28%.

●Integrated 20 New Product Development projects into the PMO, thereby unifying methodology across the company and increasing collaboration.

●Built up and maintained seamless alignment with the global new product development teams by designing and implementing an International SharePoint team site to foster team collaboration and alignment.

●Implemented a robust risk management process with succinct risk identification and ranking by assessing likelihood and impact thus leading to clear-cut informed business decisions.

●By creating processes that fit the business needs and quickly removing barriers for my teams, the business was consistently able to achieve the launching of all programs in less than 12 months from concept to production.

●Established combined program budgets of $16M and managed programs to operate within budget supporting 97% fiscal year bonus payout.

●Led strategic business programs within adjacent functional departments: 24 month supply chain strategy, develop second source factories, and substantiating product-line legal compliance.

ITT Defense, Power Solutions, West Springfield, MA 1999 – 2012

Project Leader – Military Electronic Systems Development (DOD SECRET CLEARANCE)

●Lead the IPT through the day to day program execution from concept to qualification and release to production. Incorporated the requirements of ITAR/export compliance into our team’s tasks to ensure compliance.

●Scope of products included HV Detectors, Mass Spectrometry, High Voltage Power Supplies, Military Night Vision products, Army Omnibus Contract.

●Prepared IPT for customer visits and program reviews, creating agenda and presentation to organize program status and technical data.

●Utilized Earned Value Management and integration with EPMS, program cost reporting and analysis of CPI, SPI with mitigation plans

●Directly reported to Business Unit executive team on project financials, technical status, schedule, risks and resources.

●Assured compliance with Engineering product development process and design for manufacturability (DFM), while meeting the requirements of MIL-STD-810 environmental requirements.

●Collaborate directly with customer and suppliers to ensure the program meets the cost, technical and schedule requirements.

Six Sigma Black Belt / Lean Master

●Utilized the DMAIC process to lead project teams and Kaizens in implementing process improvements identified through the diagnostic process resulting in a combined realization of over $2.4M.

●Instructor for Six Sigma and Lean training. Mentor and coach for Black Belt and Green Belt candidates.

●Coached team members in the use of Six Sigma tools such as value stream mapping, root cause analysis, lean process flow, FMEA’s for identifying and mitigating product design and safety risks, Design of Experiments (DOE’s), cause and effect diagrams and Gage R and R’s, fishbone/ Ishikawa diagrams.

●Planned and executed a re-layout of a 32K sq ft manufacturing floor reducing part travel distance by 40%.

●Scope of projects included: transactional projects in finance, manufacturing floor layout which included the purchase of new MY9 SMT pick and place machines, rework reduction, production line relocation, and cost reductions (ex: redesign from through hole to surface mount components on PCB’s).

Senior Cost Accountant

EASTERN CONTAINER CORPORATION, Springfield, MA 1996 – 1998

Corporate Staff Accountant

CONAIR MARTIN/WORTEX, Agawam, MA 1993 – 1996

Senior Accountant / Manager

PROFESSIONAL DEVELOPMENT

Bachelor of Science – Business / Accounting – Westfield State University, Westfield, MA, 1993

Master of Business Administration – University of Massachusetts, Boston, MA, 1999

Certified Six Sigma Black Belt – ITT- Defense: Power Systems, 2005

Certified Lean Master – ITT- Defense: Power Systems, 2005

DOD - Secret Security Clearance- Inactive

Certified Project Management Professional (PMP), 2010 - Present

The complete AGILE Project Manager – Project Management Institute, May 2016

COMMUNITY INVOLVEMENT & Interests

Canyon View Little League –V.P. of Softball; Coach – Spring 2016- Present

PMI – member since 2010

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